Intake Specialist - North Hollywood, United States - Volunteers of America Los Angeles

Volunteers of America Los Angeles
Volunteers of America Los Angeles
Verified Company
North Hollywood, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

About Us:

_VOALA_

_Helping Our Most Vulnerable Change Their Life Stories_

PAY RATE:
$17.07-$17.97 PER HOUR


JOB SUMMARY AND PURPOSE
The Intake Specialist is the initial contact with the potential client seeking supportive services.

This position is responsible for intake processes including intake assessments, roster reporting, bed management, potential exit reporting while remaining in compliance with ethical standards of care, including HIPAA, supporting clinical efforts through use of motivational interviewing, de-escalation, and crisis intervention techniques.


DUTIES AND RESPONSIBILITIES

  • Completes intake and assessments on all new participants.
  • Monitors status of bed availability
  • Greets clients, guests, and visitors; assigns client to a case manager, and directs clients to appropriate support staff.
  • Assists clients with obtaining case management, benefits and Worksource services as well as other shelter services; assists with necessary paperwork.
  • Responsible for keeping records of incoming clients in logs and HMIS system, maintaining client file confidentiality.
  • Assists clients with clothing needs; distributes meals and meal tickets to clients.
  • Prepares and generates daily reports; analyzes data and prepares special reports as needed.

Qualifications:


REQUIREMENTS:


  • Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications.

EDUCATION:


  • High School Diploma or GED

EXPERIENCE:


  • One year experience as an Intake Worker, or related social services work.

PREFERRED QUALIFICATIONS:


  • Associates Degree in social services related discipline.
  • Experience serving the homeless, or providing service to Veterans.
  • US Armed Forces Veteran
  • Familiarity with HMIS
  • This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 19 information to confirm that you are authorized to work in the U.S._
  • If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment._
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