Implementation Consultant - Oregon, United States - Advantage 360

Advantage 360 Oregon, United States

3 weeks ago

Description

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Implementation Consultant

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locations

Remote, United States, Oregon

Remote, United States, Washington

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

JR103247

Job Description:
Provide post

sales

services

for software implementation, scripting,

upgrades

and migrations

Work closely with

customer and project team to ensure all deliverables are executed successfully, with quality, on time and on budget

Rapidly generate customer trust and confidence

Display

a high level

of technical knowledge and consistent service throughout all interactions

Gather requirements for the solution delivery, working closely with Customer, Vendor understanding use cases,

commands

and parameters

Drive

onsite project workshops and consultation with the customer

Provide

customer-facing technical documentation, including Acceptance Test Plans

Write high quality scripts as

required

for the solution delivery, migration, static data import etc.

Maintain detailed issue tracking

,

action items, and troubleshoo

t customer issues

throughout the project

Deliver onsite and/or remote product training to customers

Conduct knowledge transfer to handoff project to technical support

Act as a liaison between the customer, sales, other professional services colleagues, engineering, and technical support

Develop best practices for the services' team

Qualifications:
Bachelor's degree,

in computer science, computer engineering

or related technical discipline or

an equivalent combination of education and

experience

Minimum

3 years' experience in a customer-facing role, implementing complex software solutions

Excellent communication, facilitation, and organization skills

A strong desire

to learn, experience new challenges and grow into positions of increasing responsibility

Demonstrated ability to influence customers, internal stakeholders and technical teams through credible knowledge and experience, persuasion and influencing skills

Possess superior written and oral communication, time management, organizational and presentation skills with the ability to negotiate and collaborate to achieve vision

Strong ability to work independently within virtual teams, across multiple time zones

Positive attitude and strong work ethic

Ability to manage customer expectations

Strong analytical problem-solving skills, expert troubleshooting skills, and ability to solve technical challenges

Strong VM, Unix/Linux, and Unix shell scripting skills

Experience developing with JavaScript, Python, Perl

Experience working with SQL and knowledge of relational data models

Knowledge of Security architectures and firewalls

Network knowledge and skills (TCP/IP, UDP, routing protocols,

layer 2 and 3 switches, firewalls, load balancers,

etc.)

Knowledge of

t

elecommunications domain and standards (TR-069, DOCSIS,

PacketCable

, GPON, Metro Ethernet, DHCP,

etc

)

Prior experience of Cloud Computing concepts (AWS, GCP, Microsoft Azure)

Experience working with BSS/OSS

must

Understanding of complex deployment architectures and ability to design scalable and HA systems

Willing to work flexible hours

Ability to travel internationally up to

25

% of the time

Excellent command, highly proficient in spoken and written English

Nice to Have:
Database deployment and administration skills, specifically with Oracle, MySQL

and/or MongoDB

Experience working with Ansible and YAML

Telecoms or Cable Operator

experience and exposure

Experience with monitoring tools such as MRTG, Nagios, Cacti, Sniffer etc.

Experience working with REST APIs, SOAP

APIs

and software integrations

Prior experience of Cloud Computing concepts (AWS, GCP, Microsoft Azure)

Knowledge of load balancing, HTTP Server setup using NGINX,

HAProxy

Exposure to technologies, products

OpenLDAP

,

ElasticSearch

, Kibana, Kafka, Postman

Prior experience with containerised solutions using Kubernetes, Dockers

Ready to join the evolution?

About Us

Lumine Group architects the future of connectivity in the communications and media industry by providing businesses with a global ecosystem of like-minded professionals, customers, and partners.

Lumine takes root from the word "illuminate," which reflects our mission to illuminate the potential of communications and media software businesses.

We are buy-and-hold forever acquirers, meaning we never sell an acquired business. We believe in the businesses we acquire and the people behind them, and develop long-term, sustainable growth strategies. At Lumine, we believe the future is bright.

Lumine Group is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.

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