Mid-Level Training Specialist - Maryland, USA
10 hours ago
Job description
Koniag Data Solutions (KDS), a Koniag Government Services company, is seeking a Mid-Level Training Specialist to support KDS and our government customer in Riverdale, MD.
This position is primarily remote but requires flexibility for domestic and international travel to deliver training and support rollout initiatives.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Responsibilities:
Design and deliver training programs for CTIS-M (Commodity Treatment Information System – Modernization), ensuring end users understand system functionality and compliance requirements for USDA APHIS policies.
Create and develop effective learning techniques: eLearnings, job aids, training workbooks, webinars, and virtual training sessions for small and large groups.
Develop and maintain training materials such as user guides, FAQs, release notes, and deployment documentation that explain how CTIS-M enforces treatment policies for commodities entering the U.S.
Create training videos and interactive exercises using industry-standard tools (e.g., Camtasia, Articulate Storyline, Adobe Captivate).Collaborate with USDA APHIS stakeholders, subject matter experts, and project managers to ensure training content aligns with regulatory requirements and system updates.
Work closely with the client to plan and manage training rollouts, ensuring smooth implementation and adoption.Prepare and submit status updates, trip reports, and training documentation to stakeholders and leadership.
Conduct training needs analysis and audience analysis to design role-specific, engaging content.
Coordinate testing and evaluation of training materials for technical accuracy and compliance.
Manage multiple training initiatives and provide timely reporting on progress.
Deliver training courses in public, virtual, and onsite (customer site) settings, including domestic and international locations.
Forecast training demands and develop plans to address business needs.
Evaluate training effectiveness through participant feedback and performance metrics.
Education and Experience (Required):
Bachelor's degree in Education, Instructional Design, Information Technology, or related field.
2–3 years of experience in training development and delivery, preferably in IT or software environments.
Experience creating and maintaining technical documentation and training materials.
Required Skills and Competencies:
Ability and willingness to travel domestically and internationally; must have a valid U.S. passport.
Strong organizational and interpersonal skills with a client-centric focus and ability to work with high-profile clients.
Excellent oral and written communication skills, including the ability to prepare reports, arrange meetings, and coordinate work.
Strong computer skills:
MS Excel, MS Word, PowerPoint, Access.
Familiarity with virtual training platforms (Zoom, MS Teams, WebEx).
Ability to create training videos and eLearning content using tools such as Articulate Storyline, Adobe Captivate, Camtasia.
Ability to multitask and manage multiple relationships and priorities in a fast-paced environment.
Strong analytical, risk management, and negotiation skills.
Ability to keep participants engaged during remote sessions and communicate effectively with stakeholders and peers.
Desired Skills and Competencies:
Experience working with USDA or other federal agencies.
Knowledge of CTIS-M workflows, USDA APHIS policies, and compliance requirements.
Knowledge of software development lifecycle (SDLC) and Agile processes.
Familiarity with federal IT security and 508 compliance requirements.
Ability to create training videos and interactive exercises using tools such as:
Camtasia
Adobe Captivate
Articulate Storyline
TechSmith Snagit
Lectora
Vyond (for animated training content)
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer.
The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law.
We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants.
If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at - or by calling to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies.
As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions.
KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery.We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities.
For more information, please visitEqual Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
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