Match Support Outreach Coordinator - Boston, United States - Big Brothers Big Sisters of Eastern Massachusetts

Big Brothers Big Sisters of Eastern Massachusetts

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Big Brothers Big Sisters of Eastern Massachusetts (BBBSEM) we believe that every child deserves to have a mentor in their corner and to ignite and defend their potential.

That's why
we are committed to promoting the healthy development of children through the nurturing of continuing, one-to-one friendships with caring responsible adults, supported by trained professional staff.

To accomplish this we partner with schools, workplaces, and volunteers all over Eastern Massachusetts to bring our program and services closest to youth who need them.

Key Responsibilities:

During each match contact, gather the appropriate information to make an assessment of the current state of the match and its needs. Together with each match party, you will create an action plan to ensure that the relationship can steadily develop and grow and all parties have a positive experience
Actively encourage empathy, communication, and collaboration across match parties of different backgrounds
Collaborate closely with other staff in program services and other departments to enable the most volunteers and children to be successfully matched
Share information with matches about activities, events and opportunities available through the agency
As needed, refer volunteers, youth, and parents to other services
Help plan, organize and attend agencysponsored match activities for Bigs and Littles
When a match requires closing, conduct thorough discussions with a volunteer, youth and guardian and perform accurate and timely writeup of match closure forms
Participate in different sitewide initiatives to drive engagement in topics of diversity, equity and inclusion
Be a part of a true team together with your peers work on projects and events that will drive enhancements and improvements

Basic Qualifications:

Bachelors degree with 6+ months of relevant work experience, Associate's degree or two years of higher education experience with 2+ years of relevant work experience, or High School diploma/GED with 4+ years of relevant work experience
Availability to work fulltime. Hours may include evenings and weekends
Willingness and ability to travel to sites where our programs are hosted throughout Boston as needed
Access to reliable internet and phone connections to perform work remotely
Familiarity with Microsoft Office (Outlook, Word, PowerPoint, etc.)

Desired Qualification:

Master's of Social Work Preferred
Ability to speak Spanish
Ability to successfully work independently and in a team environment
Enthusiasm, creativity, a positive sense of humor, and a "cando" attitude
Proven organization and time management skills to complete a high volume of varied responsibilities in a fastpaced setting
Excellent strategic problemsolving ability with a positive, "cando" attitude
Preference will be given to applicants located in Eastern Massachusetts
Knowledge of Salesforce, Office 365, and video conferencing tools (Zoom, MS Teams)

Salary:
$43,000 a year
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