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    Manager, Services Quality Management - Indianapolis, IN, United States - SBM Management

    SBM Management
    SBM Management Indianapolis, IN, United States

    3 days ago

    Default job background
    Full time
    Description
    Position at SBM Management

    SBM Management is searching for a Custodial Manager The Custodial Manager directs company programs and implements company policy to ensure total compliance with contract duties between company and customer, by performing the following duties personally or through subordinate managers and/or supervisors.

    They coordinate and direct operations necessary to carry out contractual responsibilities of the company including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.

    Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.
    Audits and maintains inventories supplies and equipment.
    Investigates and promotes improved equipment and methods.
    Implements organization policies and goals.
    Inspects plant and evaluates use of space and facilities.
    Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
    Assists with coordination of program specifications, requirements for proposals and contracts, and associated documents.
    Collects data for preparing estimates, labor hours, expenses, and other metrics.
    Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
    Directs supervisory management engaged in support of facilities programs.
    Acts as liaison between company, customers, clients, employees, and subcontractors.
    Maintains contract and contractor status databases.
    Reviews correspondence concerning contractors and responds as appropriate .
    Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
    Some travel may be required for this position.
    Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
    Degree with 2+ years experience or a Bachelor's degree (B.A. with a minimum one year related experience and/or training.
    B ilingual in Spanish a plus.
    Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
    To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.
    Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
    Knowledge of Microsoft Office and Computer Skills.

    Shift:
    Monday - Friday 7:00AM - 4:00PM

    SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.

    We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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