Systems Analyst - Sunrise, United States - City of Sunrise FL

Description

Salary : $77, $109,361.70 Annually

Location : Sunrise, FL

Job Type: Full Time

Job Number: Systems Analyst

Department: Information Technology

Division: Information Technology

Opening Date: 03/18/2024

Closing Date: Continuous

Description

NATURE OF WORK

This classification involves professional responsibilities in planning, implementing, configuring, and managing mission-critical computer applications and City-wide Enterprise Resource Planning (ERP) system. The employee in this position reviews, oversees, and actively participates in system application projects including designing programs based on user requirements; diagnosing and resolving system operational issues; and developing reports and documentation. This position also gathers/surveys information about business processes; aligns systems to support those processes; and ensures that required reports are completed timely, leveraging modern technologies to optimize systems performance and enhance organizational efficiencies. This employee is also required to maintain CJIS Level 4 certification.

Examples of Duties

ESSENTIAL JOB FUNCTIONS

• Evaluates and analyzes systems/application project needs and requests for City departments; determines project scope and feasibility; reviews users' requirements; responds to requests; schedules implementations as needed; and translates user requirements into effective program designs.
• Designs, develops, tests, de-bugs, and documents computer programs using various programming languages, query methods, or standard reporting; evaluates and modifies existing programs based on user needs; corrects program deficiencies; and implements corrective actions.
• Troubleshoots hardware and software issues and errors in computer equipment or software; identifies root cause of error or failures; and applies corrective measures or standard operational techniques to resolve problems.
• Evaluates performance of existing computer systems and modifies software/hardware for optimal performance; monitors new or existing data processing applications to ensure proper function and output of computer programs, and their respective peripheral equipment; reviews and tests ERP hardware components, software packages, and operating systems and makes recommendations on new emerging technologies.
• Manages system security and backup/recovery procedures for the ERP; enforces standards, policies, and procedures.
• Leads and/or manages IT projects; conducts conversion analysis and project planning within a team environment.
• Prepares and creates instruction manuals and documentation to guide users on the use of City applications; and prepares and updates procedural documentation to guide the IT operations personnel during production runs, updates, upgrades or patching.
• Assists users with developing systems, establishing system parameters, and defining reporting options for City-wide applications.
• Performs backups; restores archival and power-on/power-off procedures; works with Network Team for security application management; participates in long and short range technology planning.
• Maintains open communication channels between the IT Department and user departments.
• Performs related work as required.

Requirements

EDUCATION & EXPERIENCE

• Bachelor's degree from an accredited school in computer information systems or a closely related field and three (3) - five (5) years of work experience in development, implementation, training and support of an Enterprise Resource Planning (ERP) system and mission critical applications.

OR

• Associate degree from an accredited school with seven (7) or more years of progressively responsible information technology experience.

OR

• Nine (9) years of progressively responsible information technology experience and relevant certifications.
• Desired: Microsoft SQL (Intermediate-Advanced) Certification
• Preferred certifications: ITIL; Microsoft certifications in SQL DBA, SSRS, SharePoint, and .NET.
• PROOF OF THE HIGHEST LEVEL OF COMPLETED EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)

PHYSICAL REQUIREMENTS

Work Environment:

• Work is performed primarily in a standard office environment and data center rooms and closets with some travel to different sites; incumbents may be required to work extended hours including but not limited to evenings, weekends and holidays.

Sensory:

• Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through personal contact, the use of the telephone and/or other City-issued technology devices.

Physical:

• Primary functions require sufficient physical ability and mobility to work in an office. setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist under desks and around furniture; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 50 lbs.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Occasional climbing on ladder or stool to reach or mount equipment may be required.

Supplemental Information

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of multiple industry standard programming languages
• Knowledge of system development methodology and MS SharePoint platform.
• Knowledge of ERP components, connectivity, and various supporting operating systems.
• Knowledge and proficiency in reporting technologies such as SQL Reporting Services and/or Crystal Reports with a solid foundation in SQL databases.
• Knowledge in the technical methods to debugging system and program errors.
• Knowledge of department standards and procedures regarding programming, security, and overall city-wide applications support.
• Knowledge of the current trends, and developments in the field of information systems and data processing.
• Knowledge of capabilities, limitations, and service requirements of ERP systems and equipment.
• Knowledge of the principles of supervision, organization, and administration.
• Skill in using Microsoft products and willingness to learn new department specific software applications.
• Ability to evaluate the performance of hardware/software and make recommendations for improvement.
• Ability to systematically determine the source of problems in a computer system and to take appropriate action as needed.
• Ability to translate user requirements into effective program designs.
• Ability to evaluate requests for changes and/or updates to the system and evaluate packaged software.
• Ability to estimate the manpower and time required for data processing projects and project implementations in general.
• Ability to determine and document user requirements.
• Ability to develop clear and effective instructions and documentation for employees and users.
• Ability to design, develop, and schedule programs implementations to reduce business and operational impacts.
• Ability to document, maintain, and complete accurate records.
• Ability to communicate effectively and persuasively, both verbally and in writing to technical and non-technical staff
• Ability to effectively manage and/or supervise other employees.
• Ability to manage varied responsibilities with competing priorities.
• Ability to work collaboratively, efficiently, and effectively to develop win-win solutions.
• Ability to evaluate the impact of alternative courses of action and evaluate circumstances of an innovative, new, or unprecedented nature.
• Ability to establish and maintain professional working relationships with City officials, management team members, general employees, industry professionals, vendors and the general public.

BENEFITS PACKAGE SUMMARY
SUPERVISORY/PROFESSIONAL
HIRED ON OR AFTER 10/1/18

The description of benefits for which, an employee may be eligible have been generally summarized in this information sheet for your convenience; however, you must refer to all applicable City ordinances, collective bargaining agreements and/or plan documents for specific terms and conditions. These benefits may be affected by future changes in policy, collective bargaining, City ordinances and/or legislative actions. The City reserves the right to increase, modify, decrease or eliminate benefits at any time. No benefit is created or maintained simply based on this document, and its contents do not give rise to any contractual rights related to continuing employment or receipt of benefits between the City of Sunrise and its employees. The information contained herein supersedes any prior benefit sheet(s).

The City of Sunrise is an economic powerhouse in western Broward County encompassing more than 18 square miles. As the host of Sawgrass International Corporate Park - the largest business park in South Florida - Sunrise has its own flourishing job market and currently employs approximately 1,100 employees and numbers continue to rise.

The City takes a very active role in business development, recruitment and prides itself on creating job opportunities for its residents. There are very few communities of similar size that welcome the tens of millions of visitors that we do here in Sunrise, or that can boast the magnitude of regional assets found in our City.

Our City shines and we understand in order to shine brighter; we must continue to recognize our employees as one of our most valuable assets. The City of Sunrise takes great pride in recruiting future employees and developing and retaining current ones by offering our comprehensive compensation and benefits package throughout an employee's career.

5% Supplemental Pay:
Supervisory/Professional employees shall receive a five percent (5%) supplemental pay calculated on the employee's base rate of pay.

City-Paid Medical Benefits:

• Group Health Insurance: The City pays for 100% of the cost for single coverage for full-time employees and 66.66% of cost for Dependent/Family Coverage. Upon retirement and separation from City employment, employee receives a monthly stipend of $350 per month, applicable toward retiree health coverage.
• Life Insurance: $50,000
• Accidental Death & Dismemberment (AD&D): $50,000
• Eye Care Reimbursement - Up to $250 every two (2) fiscal years (Employee only)
• EKG/Stress Test - Up to $150 reimbursement per fiscal year (Employee only)
• Physical Examination - Up to $250 reimbursement per fiscal year (Employee only)
• Employee Assistance Program (EAP) through Cigna Behavioral

Retirement:

• Employee Contribution = 8%
• Vesting = 10 Years
• Average Final Compensation (AFC) = 2.5% of pensionable earnings for each year of creditable service
• Maximum Benefit = 80% of AFC, not to exceed $80,000.
• Normal Retirement = Age 62 and ten (10) years of creditable service.
• Early Retirement = Age 57 and ten (10) years of creditable service, 3% annual reduction for each year prior to normal retirement age.
• 13th check based on monthly retirement, payable if the pension plan funding status is equal to or greater than 100%. Paid in December each year following retirement.
• Deferred Retirement Option Plan (DROP) = 4 years/48 months maximum.
• DROP Interest Rate = 4%, compounded annually.

Longevity:
Based on successful completion of full-time, continuous service with the City, employee shall receive the following:

Years of Creditable Service Longevity Benefit*
10 Years 2.5%
15 Years 2.5%
20 Years 5.0%
* Longevity Benefit calculated on employee's base rate of pay

Paid Holidays:
Employees receive the following City-paid holidays:

• New Year's Day
• Veterans' Day

• Martin Luther King Day
• Thanksgiving Day

• Memorial Day
• Friday after Thanksgiving

• 4th of July, Independence Day
• Christmas Day

• Labor Day

Annual Leave:
Annual leave may be taken as earned. Maximum accumulation each fiscal year is 360 hours. At time of resignation or retirement, employee is paid for all annual leave accrued at their current rate of pay. Annual leave is accrued based on continuous, full-time service with the City, as follows:

Completed Months of Service Total Hours/Days Accrued Annually
Up to and including first 60 months 128 hours/16 Days
Greater than 60 months through 120 months 168 hours/21 Days
Greater than 120 months through 204 months 208 hours/26 Days
Greater than 204 months 248 hours/31 Days

Annual Leave Cash Out:
Employee can opt to receive a non-pensionable cash payment twice per year for up to forty (40) hours of annual leave, provided accrued annual leave bank does not fall below eighty (80) hours.

Floating Holidays:
Upon completion of (26) weeks of full-time employment with the City, employee shall be entitled to utilize up to five (5) floating holidays per fiscal year. Floating holidays shall not carry over to the next fiscal year.

Perfect Attendance:
For every six (6) months period (April 1 - September 30) and (October 1 - March 31) in which, no sick or unpaid leave is utilized, an employee shall receive ten (10) hours of annual leave credited. Employees who qualify for a consecutive Perfect Attendance benefit shall receive (14) hours of annual leave credited for each consecutive earning period.

Sick Leave:
Each employee earns (96) hours (12 days) of sick leave annually with no waiting period for use and maximum accrual of 1,440 hours. Upon separation of City employment due to resignation, employee shall receive payment of all accrued sick leave at a rate of twenty- five percent (25%) of the employee's current rate of pay at time of resignation. Upon separation of employment due to retirement, employee shall receive payment of all accrued sick leave at a rate of fifty percent (50%) of the employee's current rate of pay at the time of retirement.

Sick Leave Conversion:
After completion of one (1) year of continuous, full-time employment with the City, an employee may convert their unused portion of their first six (6) days (maximum of forty- eight (48) hours) of accrued sick leave into annual leave. Conversions are subject to the following: A minimum of 96 unused sick leave hours accrued prior to hours being converted, total eligible sick leave hours to be converted shall be reduced hour-for-hour by any sick leave hours utilized during the eligible benefit period, and conversion subject to annual leave accrual cap.

Bereavement Leave:
Qualifying City-paid Bereavement Leave as follows:

• In State = Up to 3 Days

• Out of State = Up to 5 Days
Tuition Reimbursement:
After (2) two years of continuous full-time employment:

• 100% reimbursement for a grade of A or B

• 50% reimbursement for a grade of C

• $500 books/lab reimbursement per semester

Credit Union:
We Florida Financial Bank & Credit Union NW 44th Street, Sunrise, FL 33351

Optional Voluntary Benefits (paid by the employee):

• Single or Family Dental Insurance

• Single or Family Vision Insurance

• Accident Advantage

• Life Insurance

• Accidental Death & Dismemberment Insurance

• Long Term Disability Insurance

• Long Term Care Insurance

• Short Term Disability Insurance

• Critical Care Protection

• Cancer Protection Assurance

• Mission Square Retirement Programs
o 457 Deferred Compensation Plan
o 401(a) Governmental Purchase Plan: Newly hired

01

Which of the following education and experience requirements do you meet: NOTE: PROOF OF THE HIGHEST LEVEL OF COMPLETED EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.)

• Bachelor's degree from an accredited school in computer information systems or a closely related field and three (3) - five (5) years of work experience in development, implementation, training and support of an Enterprise Resource Planning (ERP) system and mission critical applications.
• Associate degree from an accredited school with seven (7) or more years of progressively responsible information technology experience.
• Nine (9) years of progressively responsible information technology experience and relevant certifications.
• I do not meet any of the above listed requirements.

02

Do you have a valid Driver's License?

• YES
• NO

03

If yes, please provide Driver's License number and Date of Issue:

Required Question