- Communicate with housekeeping to make sure guest rooms are ready
- Handle customer complaints as necessary
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications:
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Comfortable taking telephone calls and mitigating stressful situations
- High school graduate, GED recipient, or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Compensation: $17
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free-classifieds-usa Atlanta, United States****Front Desk Agent - Renaissance Atlanta Waverly Hotel & Convention Center **** · Price: Check with seller · Published date: June 10, :06 · Modified date: June 10, 2021 · + 2450 Galleria Pkwy Atlanta, Georgia, United States · Advertisement · **Live Fully at Marriott Inter ...
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Hotel Front Desk Agent - Atlanta, United States - Hotel Clermont & Tiny Lou's
Description
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Bookkeeping:
keep accurate records of all hotel guest account information