Home Health Agency - Washington, DC, United States - MBI Health Services LLC

MBI Health Services LLC Washington, DC, United States

1 month ago

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Healthcare

Description

Self-motivated, and highly organized individual in a full-time capacity, needs excellent communication and writing skills. This position requires a committed team builder and problem solver and embodying a balance between focus and fun.

This person will professionally assist the clinical team on a day-to-day basis to perform tasks that can safely be performed without extensive clinical background.

The clinical administrative support staff will function as part of a team and will work under the supervision of the agency clinical team.

The number of tasks and duties associated with this position is potentially limitless.

Reports to:
The Director of Nursing (DON)

The specific responsibilities include but are not limited to:

Update and monitor Plan of Care (POC) to ensure that physician signatures are within the recommended time frame of 30 days.
Maintain communication with clients and physicians as needed to ensure that each Plan of Care signed by a physician is within the required 30 days.
Communicates directly to the DON or designated clinician on regular basis for POC's approaching 21 days without a signature from the primary care physician.
Assisting in faxing or emailing plan of care and completing daily tracking form
Receive RN monthly, recertification, admission notes, 60 days summaries and submitting the information to a designated clinical staff.
Maintain a comfortable, orderly, safe, and clean environment for clients and staff.
Must be able to communicate effectively with the clinical team and provide daily updates on any outstanding POC and other issues that are reported by clients, physician office or the home health aide.
Perform other administrative tasks such as answering telephones and transferring to other HHA personnel.
Incident report entered into the electronic medical records within 24 hours of first hearing of the incident,
Assisting on reporting incidents is limited to hospitalization,

* +R visits and other minor incidents as directed by the Administrator from time to time.

With clinical supervision, follow up with incidences involving reported covid-19 infections and follow Agency protocol currently in place.
Other Administrative tasks as prioritized by the HHA clinical department.

Qualifications

Abilities required:
Ability to enter data into the computer, review documentation as per company policies.

Capacity to communicate effectively orally and in writing.

High level of organizational, communication and interpersonal skills

Internal sense of urgency and initiative that promotes creative thinking and solutions.

Demonstrated skill in anticipating and responding effectively to shifting priorities.

Successful working both independently and collaboratively

Commitment to professional conduct in all situations

Discretion in protecting confidential information including clients and staff.

Conscientious attention to detail; strong proofreading and editing skills required.

Ability to learn and use the Agency electronic systems independently with minimal supervision.

Proven capacity to work as part of a multicultural workforce, demonstrating sensitivity and competency in working with individuals and groups of diverse cultural, socioeconomic, and lifestyle backgrounds.

Ability to work as a team and respect for individuals having supervision over them.

Ability to understand that at times it may take an apology to a client to maintain professionalism and continuity of care.

Ability to work with elderly and disabled and always strives to ensure excellence.

Minimum Requirements:
Valid CPR Card

Annual Physical and PPD required.

Police Clearance

Excellent oral, telephone and written communication skills

Good organizational/interpersonal skills and attention to details

Ability to function independently, as well as to integrate in teamwork.

Ability to maintain confidentiality of client's information (HIPAA)

Strong computer skills and knowledge of data entry software(s). Knowledge of Microsoft ACCESS, EXCEL and WORD preferred.

At least High School Diploma but College Degree preferred.

Ability to perform daily duties according to MBI-HHA policies and procedures.

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