Account Manager, Amazon Autos - New York, United States - Amazon Services LLC

Amazon Services LLC

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Bachelor's degree

3+ years' experience in account management, sales, marketing, or customer service delivery in related industries like retail, telecom, automotive, or technology.
Ecommerce experience preferred
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
Demonstrated ability in learning tools and processes, effectively utilizing them for service delivery.
Strong service mindset and ability to use metrics to measure service levels.
Strong written and verbal communication skills.

Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration?

If you answered yes to all three questions, this position could be a great fit for you.

We're on a journey to build something new Our team is building new discovery and shopping products that connect customers with their new vehicle of choice.

We're developing new customer experiences and seller tools to support the entire vehicle discovery and shopping journey in Amazon's online store.

Key job responsibilities

Effectively and clearly communicate in person and through written mediums.
Leverage their past experience in the automotive industry to bring to light new ways of thinking and look around corners.
Highly proficient in an ambiguous environment and willing to roll up their sleeves to get the job done.
Comfortable moving quickly, without constant direction, and have a proven ability to leverage data and/or the information available to make informed decisions.
Approach problems with a 'scaling mindset' where they think beyond a onetime solve, to ensure standardization across the account management team.
Keen attention to detail, as they manage multiple dealerships at one time, to appropriately manage intricacies at the individual level.

A day in the life

During the first year an Account Manager's primary function will be to 1) onboard net new dealers onto the Amazon platform, 2) help create scalable processes based on commonly found defects and 3) execute to dealer level goals, which will evolve over time, and be reported during the weekly business review (WBR).

About the team
Amazon Autos is a rapidly growing team, within the Amazon Advertisements organization. This team specifically focuses on dealer facing interactions including 1) new dealership onboarding, 2) issue resolution and 3) dealership development. Our Account Managers function both tactically and strategically to root cause defects and implement scalable solutions.

New York, NY, USA

2+ years' automotive or dealership experience
Effectively manage multiple projects and priorities in a fastpaced, deadlinedriven environment.
Strong attention to detail and excellent problem solving skills.