Customer Service Representative - Russell Gardens, NY, United States - Horizon Group
Description
We are currently seeking several motivated and communicative employees (m/f/d) to provide assistance with the use of Connected Drive applications for BMW drivers in Russell Gardens, NY.
Your responsibilities will include:
- Assisting customers with usage issues
- Explaining the functionality of the offered apps
- Activating users, mobile devices, and additional features
- Consulting with specialists for more complex inquiries and providing feedback to the customer
What you bring to the table:
- Excellent computer skills and interest in new technologies
- Confident, professional, and serviceoriented demeanor
- Flexibility, reliability, and teamwork skills
- Strong communication skills, intercultural competence, and willingness to work shifts
- Excellent German skills combined with good English skills
What you can expect:
- Paid training, regular coaching, and development opportunities
- Regular company events
- Very central workplace
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