- \tNetworking Knowledge with TCP/IP, DNS, DHCP, VPN, etc.
- \tIntermediate or Higher Server Operating System experience.
- \tExperience supporting PC Operating Systems (Microsoft Windows 7,
- \tExperience supporting Microsoft Office.
- \tAbility to configure new desktops from the load of the OS to
- \tExpect frequent interruptions, customers who want things done
- \tHave the ability to prioritize in a very fast paste environment
- \tHave a lot of patience to work with some non-technical customers
- \tHave tremendous attention to detail
- \tBe able to work in a team atmosphere and stay well connected with
- \tFlexibility to work after normal business hours if needed
- \tHave a very strong work ethic - on time, want to learn, and give
- \tYou are Microsoft or Cisco Certified, but we also realize that
- \tHave read the book "How to Win Friends and Influence People"
- \tReliable transportation that you could use to get around to
- \tHave a valid and clean US Driver's License
- \tBe a US Citizen
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Service / Support Technician - Cumberland, United States - G Advisors LLC
2 weeks ago
Description
Job Description
Job DescriptionEast Coast Technology is looking for professional individuals who would like long term, full time and stable employment. Potential Candidates need to love working with computers and helping people understand technology. Our company offers flexibility and fun working conditions.
The most important characteristic of our support team is to help our customers work on what they do best while we handle all their technology needs in a trusting vendor/partner relationship.
We put *customers first* and must be able to show and prove that we are knowledgeable, understand what their problems are, talk to them like we would want someone to talk to us, and provide a real solution without applying bandaids.
Our team members must be good at:
Expectations of our new team members would be:
related problems.
It's extra awesome if:
Our team members must have: