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Retail Key Holder - Des Plaines, United States - Le Creuset Group
Description
** Retail Key Holder**
**Job Category****:** Retail Sales Force **Requisition Number****:** RETAI002509 Showing 1 location **Job Details**
**Description**
POSITION Key Holder
WHO YOU ARE As our keyholder, you are a critical member of our retail store leadership team. Your primarily role is to support the store in delivering excellence in sales, service and operations. As a results-driven leader, you love to sell, and you coach our sales associates to become customer service and product knowledge experts. You go out of your way to create joyful Brand experiences for our customers and find ways to celebrate great team performance.
YOUR DAY-TO-DAY
**Leadership: 30%**
Drives business results by maximizing daily sales plans and productivity goals and improving KPIs through active coaching on the salesfloor
Demonstrates a personal track record of success in sales/KPI goal achievement, as well as influencing team goal achievement
Builds effective partnerships with team, Store Manager and field/corporate partners through consistent communication, teamwork and respect
**Sales and Service: 40%**
Role Models company selling expectations and actively works to foster customer loyalty through proactive clienteling
Promotes engaging customer experiences by sharing expertise on cooking, baking or entertaining
Utilizes training tools and resources to educate self/team on product, improve selling skills and achieve business goals
Achieve personal sales and KPI goals
**Operations: 30%**
Perform basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties
Maintain visual standards, store merchandising practices and inventory control activities.
Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.
WHAT WERE LOOKING FOR
Minimum one-year supervisor experience
Flexibility in scheduling to the needs of the business including some Nights, Weekends and Holidays.
**Physical Requirements**
Ability to be mobile and walking on the salesfloor for extended periods of time
Ability to lift up to 25 lbs.
EXTRA EXTRAS
Authentic passion around cooking, baking and entertaining
Specialty Retail experience
WHY JOIN US
Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something biggerfrom your first day to every moment thereafter, youre going to love what you do
THE PERKS
Tremendous growth opportunities: Growth = Joy and we are all about encouraging both.
Work/life balance: No need to show off your juggling skills, we offer the flexibility and the resources to balance both
FLSA STATUS Non-exempt
EEO STATEMENT
Le Creuset of America is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, sex (*including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.
**Skills**
**Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Flexibility****:** Inspired to perform well when granted the ability to set your own schedule and goals **Education**
**Experience**
**Required**
**1 year:** Supervisory experience
**Preferred**
**1 year:** Supervisory experience