Quality Manager for Customer Complaints - Minden, United States - FusionTech

FusionTech
FusionTech
Verified Company
Minden, United States

1 month ago

Meredith Sinclair

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Meredith Sinclair

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Description

Your tasks:

  • Processing of customer complaints, internal complaints and, if necessary, technical clarification in cooperation with the supplier
  • Coordination of complaint processing
  • Development of innovative, sustainable solutions
  • Participation in interdisciplinary teams for continuous improvement of product quality and internal processes (FMEA, feasibility studies, etc.)
  • Reduction of failure cost

Your profile:

  • Completed (technical) university degree in the field of production engineering, mechanical engineering or a comparable course of study, alternatively training with further education as a technician with relevant experience
  • First industry experience as well as experience in the application of various quality management methods desirable
  • Very good English language skills in spoken and written form
  • Communicative and open-minded personality
  • Strong team spirit and resilience
  • Good knowledge of MS Office products

We offer:

  • Personal development: Target group-specific and extensive training opportunities as well as promotion of professional further education with bonuses
  • Health & fitness: Company-owned fitness studio and free sports courses such as functional training as well as freshly prepared meals in the subsidized company restaurant
  • Compensation: Holiday and Christmas bonuses
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