- The capacity to compartmentalize and cope with issues pertaining to death
- An understanding of the grief process and comfort with talking about death and end of life options
- Ability to flex between working remotely, in our corporate office, and in multiple hospitals
- Attention to detail to ensure accurate documentation and charting
- Ability to build positive relationships with families in crisis and hospital staff
- Ability to lead hospital staff and donor families through the donation process with respect, dignity and humility
- Some experience/exposure to clinical work a plus
- Must be an advocate for organ, tissue and eye donation
- Educate families on the need and benefits of donation , as well as the overall donation process.
- Chart all collected information according to established procedures and protocols
- After recovery procedures are complete, place follow up calls to families to inform them about the organs that were recovered and to solicit feedback on their donation experience. Document all communication in iTransplant.
- Understand the Hospital performance data with sufficient confidence to articulate and share donation measures with hospital partner stakeholders.
- Must be able to work on-call shifts with a rotating schedule
- Must have a valid driver's license and reliable transportation
- 2 years of applicable work experience preferred (grief/trauma counseling, funeral services, hospice care, child life, and clinical chaplainship are a huge plus)
- Bachelor's degree in an appropriate field, or equivalent work experience in organ procurement or one of the previously mentioned careers/industries
- Knowledge of regulations applicable to organ and tissue recovery a plus
- Competitive hourly rate with mileage reimbursement
- Affordable and comprehensive Medical, Dental, and Vision Plans (including PPO, HDHP, and HSA)
- Generous PTO bank available for immediate use
- 12-week Paid Maternity, Paternity, and Family Leave
- Company provided term life, AD&D, and long term disability insurance
- Company paid-for certifications and license renewals
- Tuition Reimbursement Stipend
- 401(k) plan with company match (no waiting period)
- Performance Bonuses
- Organizational dedication to internal advancement and promotion opportunities
-
Logistics Coordinator/customer Service
2 days ago
Millennium Logistics Management Franklin, United States**Logistics Coordinator** · **Full Time Mon-Fri 40 hours per week** · **Pay $ 20-23 / hour** · **Millennium Logistics Management located in Franklin, MA** has been managing transportation services for over 20 years. We utilize our background in the moving and storage business to ...
-
Customer Service/sales Coordinator/sales
2 weeks ago
Adientone Franklin, United StatesJob Description: Job Description: This is a short term need that requires someone with the ability to handle customer calls and scheduling deliveries of appliances. · **Responsibilities**: · Coordinates appliance phone support for inquiries from sales. · Incoming and outgoing cal ...
-
Service Coordinator
3 weeks ago
Franklin County Board of Developmental Disabilities Columbus, United States Part time· Performs Service Coordinator duties in order to assist department in managing caseloads when there are short-term vacancies. Provides Service Coordination services for individuals with developmental disabilities; identifies, refers, accesses and/or links eligible individuals w ...
-
Service Coordinator
3 weeks ago
Franklin County Board of Developmental Disabilities Columbus, United StatesJob Description · Job Description License / Certification Required: · Service and Support Administrator Certification – Franklin County Board of Developmental Disabilities (can be obtained upon hire). Minimum Qualifications: Bachelor's Degree in field of Human Services; valid Ohi ...
-
Service Coordinator
3 weeks ago
Franklin County Board of Developmental Disabilities Columbus, United States· License / Certification Required: · Service and Support Administrator Certification - Franklin County Board of Developmental Disabilities (can be obtained upon hire). · Minimum Qualifications: · Bachelor's Degree in field of Human Services; valid Ohio Driver's License - Oh ...
-
Patient Services Coordinator
6 days ago
Ohio's Hospice Columbus, United StatesJob Description · Job DescriptionWhat You Should Know About the Patient Services Coordinator · This is a FT position · The hours will be approximately 8am-4:30pm, M-F with some weekend rotation. · This is an onsite position at our Care Coordinator Center located in Columbus · W ...
-
Technical Services Coordinator
1 week ago
TalentBurst Columbus, United StatesPosition Name : Technical Services Coordinator · Location: Columbus, OH 43228 · Duration: 10 months contract (With possible extension) · 20 hours/week · Tuesday , Wednesday hours and half day Wed, Thursday · Duties: · Creation and maintenance of GBS Master data for materia ...
-
Service Coordinator/Dispatcher
9 hours ago
DH Pace Columbus, United StatesDH Pace Company, Inc. in Columbus, OH, is seeking to hire a Service Coordinator (Dispatcher) who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you have service coordination or schedul ...
-
Service Coordinator/Dispatcher
22 hours ago
D.H. Pace Company, Inc. Columbus, United StatesJob Description · Job DescriptionDH Pace Company, Inc. in Columbus, OH, is seeking to hire a Service Coordinator (Dispatcher) who will effectively coordinate field employees. This individual will ensure that our services will meet or exceed the customer's satisfaction. If you hav ...
-
Patient Services Coordinator
3 weeks ago
Starkey Hearing Technologies Columbus, United StatesAt Audibel, we are setting a new standard for excellence in hearing healthcare with commitment to our Patient Journey philosophy. This philosophy is driven solely by the special needs of our patients and our commitment to serve them. That means carefully guiding our patients on h ...
-
Technical Services Coordinator
2 weeks ago
TalentBurst Columbus, United StatesPosition Name : Technical Services Coordinator · Location: Columbus, OH 43228 · Duration: 10 months contract (With possible extension) · 20 hours/week · Tuesday , Wednesday hours and half day Wed, Thursday · #TB_PH · Duties: · Creation and maintenance of GBS Master data for mate ...
-
BDC Service Coordinator
2 weeks ago
Coughlin Automotive Columbus, United StatesJob Description · Job DescriptionService Scheduler · Coughlin Automotive is currently seeking a career-minded Service Scheduler to book Service appointments for our 16 locations. · Coughlin Automotive is one of the fastest-growing dealerships in Central Ohio. We carry thirteen b ...
-
Sales & Service Coordinator
4 days ago
Aloft OSU Grandview, United States permanentThe Aloft at OSU (Grandview Ohio) is hiring a Sales & Service Coordinator. · This position will pay $16.00-$18.00/hour depending on experience · Full time Sales and Service Coordinator benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · ...
-
Sales & Service Coordinator
2 weeks ago
Aloft OSU Grandview, United StatesThe Aloft at OSU (Grandview Ohio) is hiring a Sales & Service Coordinator. · This position will pay $16.00-$18.00/hour depending on experience · Full time Sales and Service Coordinator benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · ...
-
Sales & Service Coordinator
2 weeks ago
Aloft OSU Grandview, United States permanentThe Aloft at OSU (Grandview Ohio) is hiring a Sales & Service Coordinator. · This position will pay $16.00-$18.00/hour depending on experience · Full time Sales and Service Coordinator benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · ...
-
Columbia State Community College Franklin, United States Full timeJob Purpose: The purpose of Testing Services is to provide individual and group testing, which includes national and state mandated assessments, designed to place students academically and measure success. The Coordinator of Williamson Campus Testing Services directs, oversees a ...
-
Service Coordinator
2 weeks ago
Romanoff Group Columbus, United StatesJob Description · Job DescriptionSalary: · The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering seven states, are a blend of commercial and residential, electrical, and heating & cooling companies primarily serving the new hou ...
-
Logistics Services Support Coordinator
3 weeks ago
DHL Global Forwarding Columbus, United StatesJOB DESCRIPTION Job Title: Logistics Services Support Coordinator - Customer On SiteJob Location: New Albany, OHDHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokera ...
-
Logistics Services Support Coordinator
3 weeks ago
VetJobs Columbus, United StatesJob Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...
-
Family Services Coordinator I
4 weeks ago
National Youth Advocate Program Columbus, United StatesJob Details · Level · Entry · Job Location · Columbus, OH · Position Type · Full Time · Education Level · 4 Year Degree · Salary Range · $45, $47,000.00 Salary/year · Travel Percentage · Up to 50% · Job Category · Nonprofit - Social Services · Description · Family S ...
Family Services Coordinator - Columbus, United States - Network For Life
Description
Job Type
Full-time
Description
Are you looking for a mission-driven career?
Lifeline of Ohio coordinates and promotes organ, eye, and tissue donation across Ohio and is currently seeking a Family Services Coordinator (FSC) to join our team.
FSC's work directly with families and hospital staff when organ, eye and tissue donation becomes a possibility. If you enjoy working in critical care settings alongside families, this role may be a great fit.
Wondering what a 'day in the life' of a Family Services Coordinator looks like? Take a listen to this podcast episode that interviews an FSC at a partner organization, Life Center
Role overview:
Family Services Coordinators are responsible for providing support and assistance to both the donor families and the hospital staff to maximize the opportunities for organ and tissue donation and transplantation. This includes guiding the family through the initial steps, ensuring their needs are met, introducing the opportunity for donation, and offering support throughout the entire process. FSC's will frequently go on-site to assigned hospitals to assess and evaluate the status of potential donors. Regional travel is required . Considerable "on-call" responsibility required for onsite visits for potential donor situations.
Successful candidates will possess the following:
1. Respond to donor referrals from hospital partners, conducting on-site follow-up of referrals and document findings.
2. Assesses families'/significant others' understanding and acknowledgment of patient's clinical status, prognosis and brain death on an ongoing basis.
3. Provide consistent reinforcement and clarification to the family regarding the physician's statements about grave prognosis, brain death imminent status, or donation after cardiac death potential.
5. Conduct Donor Risk Assessment Interviews (DRAIs) with family members after obtaining authorization for donation.
Requirements
Requirements:
Salary Description
$25 - $28 per hour