Catering Director - Framingham, United States - Chick-fil-A

Chick-fil-A
Chick-fil-A
Verified Company
Framingham, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Director of Catering
At Chick-fil-A Framingham, we are more than just a restaurant. Join our team and collaborate with a well-known brand that leads the way in the industry. Get personalized coaching and guidance from the owner to build a multimillion-dollar business.
Focus on enhancing your marketing and leadership skills and expanding your business knowledge, opening up avenues for career growth both within and outside Chick-fil-A.
Assist us in expanding into a thriving Million-Dollar Catering Business.


Job Description:

IMPORTANT DETAILS:

  • Must be available to work on Saturdays. This is not a Monday to Friday role.
Position Type:

  • Full-time
Director of Catering Responsibilities:
  • Lead the catering department, manage deliveries, and cultivate strong customer relationships
  • Ensure smooth operation of catering services from planning to execution
  • Develop catering relationships with local businesses and schools
  • Maintain high standards for quality and presentation of catering offerings
  • Manage day-to-day activities such as organizing orders, confirmation calls, and overseeing timely deliveries
  • Drive the Catering Van safely
  • Monitor inventory levels and ensure cleanliness, safety, and compliance
  • Implement quality control measures and corrective actions
  • Lead the catering team with leadership and commitment to customer satisfaction
Key Duties:
  • Manage daily activities and customer relationships
  • Oversee catering event schedules
  • Create innovative ways to attract catering customers
  • Seek upselling opportunities and focus on repeat business
  • Conduct meetings and training sessions
  • Address delivery-related issues promptly
  • Be the primary contact point for catering inquiries and feedback
  • Ensure seamless service throughout the catering experience
  • Conduct follow-ups with customers regularly
  • Express gratitude to frequent customers
Qualifications and Requirements:
  • Prior experience in catering operations and leadership roles
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Knowledge of food safety regulations
  • Valid driver's license and clean record
  • Flexibility to work varied hours
  • Strong phone etiquette and self-starter
  • Ability to thrive in a fast-paced environment
  • Passion for hospitality and exceeding customer expectations
Our Benefits Include:
  • Paid Vacation
  • Paid Holidays
  • Life Insurance
  • Health Insurance
  • 401K Match
  • Fun work environment
  • Flexible scheduling
  • Learning from experienced professionals
  • Growth opportunities and scholarships
  • Competitive pay
Most Chick-fil-A Restaurants are independently operated, making their own employment decisions and policies.
Working at Chick-fil-A is more than a job; it's a chance for collaboration and growth.
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