Information Technology Service Desk Team Lead - St. Louis

Only for registered members St. Louis, United States

1 week ago

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Job summary

The IT Service Desk Team Lead is responsible for the daily operational supervision of the Service Desk team and Field Technicians.

This role serves as the primary escalation point for technical issues and assists with the administration and optimization of the Jira Service Management (JSM) platform.

  • Team Leadership & Personnel Management
  • Jira Administration & Tool Optimization

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