Dispatcher - Brunswick, United States - Dog House

Dog House
Dog House
Verified Company
Brunswick, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Are you a positive, incredibly organized person that loves helping people? We may have your dream job


We are seeking a full-time dispatcher who is motivated, energetic and can accurately solve customers' problems while utilizing company policies.

This position requires effective time management, strong communication skills, the ability to deal with multiple customer issues simultaneously and manage our dispatch board efficiently.

We are willing to train the right person for the position.

  • Experienced in dispatching
  • Enjoy helping customers and technicians
  • Handle stress in a calm manner
  • Thrive on a bit of chaos
  • Very outgoing
  • Committed to their work
  • Work as an active member of our team

Responsibilities:


  • Manage all appointments and our dispatch board
  • Regular communication throughout the day with our technicians
  • Extremely organized and thorough
  • Adhere to company rules and regulations
  • Listen to and resolve customer issues
  • Know the importance of solving customer problems
  • Participate in afterhours oncall rotation with other office staff

Helpful Skills to Have:


  • Experienced with CRM software, Service Titan
  • Flat Rate experience
  • Heating, AC, or Plumbing background

Who Are We?

Dog House is a family-owned and operated residential, heating, air conditioning & plumbing company located in Brunswick and founded in 2010.

We serve the southern and midcoast areas of Maine.

We believe deeply in treating our customers right, providing over-the-top service, working as a team, and educating customers about the most efficient equipment options to help the environment.


Benefits you will enjoy working with us:

  • 100% Company Paid Health Insurance
  • 50% Company Paid Dental & Vision insurance
  • Oncall standby pay
  • 16 hours PTO after 90 days
  • 80 hours PTO after 1 year
  • 11 paid Holidays (including your birthday)
  • 3% match IRA after 90 days
  • Daily Bonus opportunities
  • Employee Referral bonuses
  • Paid training opportunities
  • Company outings
  • Afterhours standby pay
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