Service Advisor - Chicago, United States - McGrath City Hyundai
Description
Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor.
As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department.
Duties:
- Greet customers and assist them with their automotive service needs
- Listen to customer concerns and accurately document them
- Conduct vehicle inspections and provide recommendations for necessary repairs or maintenance
- Prepare accurate estimates for automotive services and repairs
- Coordinate with service technicians to ensure timely completion of work
- Communicate with customers regarding the status of their vehicles and any additional repairs needed
- Provide excellent customer service throughout the entire service process
- Maintain a clean and organized work area
Skills:
- Previous experience in a dealership or automotive service environment is preferred
- Knowledge of automotive sales, service, and repair processes
- Strong mechanical aptitude and understanding of vehicle systems
- Ability to accurately diagnose vehicle issues and recommend appropriate solutions
- Excellent communication and interpersonal skills
- Strong problemsolving abilities
- Attention to detail and ability to multitask in a fastpaced environment
- Proficient in using computer software for service writing and auto estimating
Job Types:
Full-time, Part-time
Pay:
$80, $120,000.00 per year
Expected hours:
per week
Benefits:
- Employee assistance program
- Flexible schedule
- Health savings account
- Professional development assistance
- Referral program
- Retirement plan
Day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- No nights
Ability to Relocate:
- Chicago, IL 60707: Relocate before starting work (required)
Work Location:
In person
