Regional Operator - San Diego, United States - Dutch Bros

Dutch Bros

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

Position Overview

The Regional Operator leads and develops leaders to provide consistently excellent speed, quality and service resulting in a healthy business and a moment of special for each customer.

Job Qualifications- Minimum of 3 years with Dutch Bros, including at least 1 year as a Dutch Bros Shop Manager- No disciplinary action for the past 90 days, required- Disciplinary action is defined as _a coaching conversation resulting in the completion of formal documentation with signatures_- Business Coach Endorsement- Dutch Bros Franchisee or Operator Endorsement- Completion and passing of standard background check and MVR required, if applicable- This position requires driving, when necessary and must have a valid driver's license- Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.

Key Result Areas (KRA)

Inspire the core values and mission of Dutch Bros within their operation:
Prepare, develop, and hold shop leadership accountable to Dutch Bros core values-
Model and meet all expectations of all positions under supervision-
Responsible for onboarding new hires and for training shop leaders to meet system standards using the DB training programs-
Be a good teammate and role model-
Lead mandatory meetings-
Know your resources, and adhere to all company policies and procedures as laid out in the Operator Field Guide, Operator Ops Manual, and Employee Handbook-
Be accountable for, but empower the Regional Shop Managers to execute all coaching and documentation for positions under supervisionImprove the unit-level experience
Inspire, teach, and implement company-wide initiatives and operational excellence opportunities:
Ensure shops are meeting all system standards and are consistently prepared to serve customers-
Ensure all shops are operating within healthy business parameters as outlined by management-
Identify and remedy problems deserving attention; look for opportunities to optimize operations, finances, and culture. Special focus on the consistency of the leadership across all shops (i.e. consistency of leadership and development, problem-solving, and execution)-
Be responsible for maintaining healthy community relationships-
Communicate with Coach, HQ and, third-party service providers as needed
Levels of Leadership Expectations

Anchor Points

Positive and Reliable
Excellent Communicator and Available
Consistent and Detail-Oriented
Committed and DisciplinedLevel-Up Arrows
Core Values: Speed, Quality, and Service
Performance Equation: Skill + Effort x Attitude = Performance
Ideal Team Player: Hungry, Humble, and Smart
Manager Mindset: Patient, Present, and Intentional
Employee Benefits & Perks
Free Dutch Bros swag
Free coffee per Employee Drink Policy
Paid volunteer hours
Employee Assistance Program
Access to our Financial Wellness Platform
Education Benefit Program after 1 year of employment
Employerpaid medical, dental, and vision insurance
Sick time, as applicable by state law
Unlimited paid time off
Parental leave, eligible after 1 year of employment
Cell Phone Stipend ($100 per month)
Paid holidays (6 per year)
Eligible for Dutch Bros' Annual Increase Program 401(k) with a 4% employer match, eligible after 1 year
More details on all benefits provided after onboarding_

Physical Requirements- Constant standing/walking, up to 10 hours at a time- Occasional stooping, kneeling, or crawling- Occasional pushing, pulling, lifting, or carrying up to 60 lbs- Possible exposure to extreme heat and/or cold temperatures- Occasional ascending or descending on ladders and ramps- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine- Constantly receiving detailed information through oral communication- Constant clarity of vision at near and/or far distances- Constant cash handling requiring mental math- Constant talking, expressing, or exchanging ideas by means of verbal communication

Compensation:
$108,500.00

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us