Host / Hostess Harp & Crown Sansom St., Philadelphia, PA - Philadelphia Magazine

Description

**Required Years of Experience**

0-1 years

In the completely renovated space located on Sansom Street between 15th and 16th streets, Harp & Crown brings together old-world touches of charm and luxury with modern sensibility and functionality. Its glass-faade, 24-foot ceilings, and four chandeliers on the ground floor are glamorous pieces balanced with funky vintage wallpaper and leather club chairs, millwork and natural tones throughout the space. Guests may enjoy the delicate yet complex flavors of new-American dishes amongst the space including a 32-seat bar. Delving further into the unused space within the building itself, Harp & Crown features a cocktail bar, lounge, and two-lane bowling alley beneath the main room at Elbow Lane, serving up the full menu.

**Summary/Objective** As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.

**Essential Functions**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsible for greeting incoming and departing guests.

Answers incoming calls to the restaurant and provides appropriate service.

Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate.

Demonstrates problem resolution with customer relations and escalates communication to Management as needed.

Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times.

Creates memorable experience to build repeat business. Inform guests of other Schulson Collective restaurants.

Candidates must be available to work nights and weekends.

Performs other duties as assigned.

**Required Education and Experience**

Prior knowledge/use of OpenTable preferred.

Minimum one (1) to two (2) years prior experience in client-facing role.

Strengths must include multi-tasking, problem resolution, and customer relations.

Must have excellent written and verbal communication skills.

Must be a team player with a strong work ethic.

Exceptional hospitality/guest relations.

For more information on Harp & Crown please visit

For more informaiton on the Schulson Collective please visit

**Compensation Details**

Compensation: Hourly ($ $18.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses