Director of Quality - Chicago, United States - RR Donnelley

RR Donnelley

Verified Company

Chicago, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey.

The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.

With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

This is a Platform Wide position responsible for facilitating & coordinating the Quality Management System (QMS) and Operational Excellence initiatives across the Packaging and Retail Solutions platform to optimize and improve manufacturing operations, focusing on compliance, quality assurance, customer satisfaction, waste reduction and productivity.

This leadership position will play a pivotal role in ensuring the successful implementation of the supporting Quality and CI programs, process improvements, and innovative technologies to achieve operational excellence.

This will include tracking progress, identifying opportunities, and ensuring resources are deployed in the most efficient manner.

This is a key leadership role responsible for developing and executing the company's quality strategy to ensure the delivery of high-quality products/services.

They oversee all aspects of quality management, driving continuous improvement initiatives and ensuring compliance with industry standards and regulations. This position will work closely with the leadership of each platform as well as at the plant leadership level to ensure successful Coordination and Tracking of Lean Manufacturing, including OE Dashboard
& Metrics, Best Practice sharing, CI Tools, KPI Monitoring and Training & Development.

This role will be responsible for directly impacting the platforms overall strategic direction by:

Implement color management methodological support
Standardize the quality resolution process (RCAs, Corrective & Preventive action plans)
Standardize the QC process as much as practical
Support new product introductions. Standardize the procedures as much as practical
Changing the culture to one of continuously improving operational performance and achieving operational excellence in all facets of manufacturing.
Help define and achieve operational KPIs for each business
Assist in sharing best practices across the Platform and across RRD
Lead and mentor a team of quality & CI managers and specialists to ensure efficient execution of quality projects & initiatives.
Driving change in the company's direction through platform wide QMS & CI training and developing and rolling out critical stateoftheart manufacturing improvement programs
Providing strategic leadership, through the development and execution of a comprehensive manufacturing excellence strategy aligned with the company's overall business objectives
Driving strategic company financial improvements by opening up machine capacity, reducing waste and the need for additional capital spending, reducing the overall manufacturing footprint, and lowering overall operating costs

Responsibilities

Oversee the design and implementation of quality management systems, ensuring alignment with industry best practices and standards.
Accountable for the site team's progress, training plans, methodology implementation, and rapid rollout across the organization.
Work with sites to identify, assess, and implement process improvements to enhance

- production efficiency, reduce waste, and increase overall output.

Provide ongoing feedback on the site team's activities regarding goals and plans.
Oversee the completion, compilation, and analysis of results to ensure effective project implementation
Establishing and monitoring key performance indicators (KPIs) to track and measure

- operational performance against established targets and benchmarks.

Organizes and coordinates multiple Department/Plant Project teams (operations and engineering), to meet results and timelines
Provides leadership and direction for the improvement of systems, technical and infrastructure processes across the platform
Coordinates all CI projects with teams, reviews progress, and evaluates results
Prepares and delivers managementlevel reports on progress and facilitates changes in plans to mitigate risks
Develops, monitors, and implements standardized Best Practice projects and processes companywide
Resolves priority issues and conflicts and works through all levels of the organization to remove barriers to progress
Collaborate with others to ensure the applicability and effectiveness of the process and capital improvements across multiple functional areas
Other responsibilities as assigned based on skillset and business need
The position is expected to travel 40%50%.

**Qualific