- Effectively manage client relationships, acting as a primary point of contact for intaking new requests related to their technology needs.
- Responsible for leading internal solutioning discussions including facilitating internal meetings with key resources, providing the voice of both the client and the product, and fully documenting the solution(s).
- Responsible for presenting business context and solution overviews to the following audiences:
- Phaedon Architecture team
- Product Team
- Client Team
- Agile Teams
- Operations / Quality Assurance Teams
- for asking questions and bringing answers back from client(s) during solutioning / estimating.
- for client appropriate artifacts (use cases, solution documents, etc.).
- for gaining client agreement on said artifacts before development begins.
- for assisting in the breaking down of the work for the project.
- for answering questions and making requirements/design decisions along the way from client, client services, developers, QA, UAT.
- for determining what is in/out of scope throughout lifecycle of project.
- for providing feedback on prioritizations and working between the client team and agile teams to make priority adjustments.
- for providing status to internal project management on project progress and ensuring that tickets are scheduled appropriately to meet deadlines.
- for demoing new Tally functionality at team demos.
- for acting as a Tally subject matter expert for numerous client and internal discussions.
- for contributing to the product vision and roadmap:
- Bachelor's degree or equivalent work experience in a relevant field
- 5+ years of technical Product Owner, Business Analysis, or Operations experience in an agency or corporate setting
- Strong operations and technology acumen
- Strong communication skills both verbal and written
- Strong interpersonal skills, including the ability to work with people at all levels, within cross-functional teams, and directly with clients
- Demonstrated experience meeting deadlines and ensuring the team has what they need to meet theirs
- The ability to identify and resolve or mitigate areas needing clarification
- The ability to be a proactive self-starter, working independently to move projects and tasks forward to completion
- The ability to work in a collaborative team environment and co-lead projects with other product owners
- Proficient with Microsoft Word, Excel, and with SQL and relational databases
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Product Owner - Minneapolis, United States - Phaedon
Description
Here's your chance to join our award-winning agency, Phaedon. We're changemakers, a community of mission driven creatives, communicators, strategists, and technologists. We're currently hiring for a Product Owner in our Minneapolis office. Our Product Owner will be a key liaison between the client and specific agency teams from inception of projects through final execution.
Essential Duties/Responsibilities:
Suggest strategic product ideas (internal product improvements, long term product goals, etc.).
Prioritize product improvements (internal, within client budget, etc.).
Basic Qualifications:
Professional Skills: