- Answer incoming calls which pertain to appointment requests, task a physician etc. answer telephone calls on multi-telephone system in a professional manner.
- Manages a large volume of inbound and outbound calls in a timely manner.
- Completes initial registration information of new patients following established policies and procedures.
- Updates any changes of patient's information in computer database.
- Must be able to communicate with patients courteously and calmly.
- Other duties as assigned by Manager.
- Maintains a professional relationship and positive attitude with co-workers, patients and all M.I.N.D staff.
- Strives to learn more and receptive to new challenges and opportunities.
- Displays enthusiasm toward the work and the mission of M.I.N.D.
- High School Diploma or GED.
- 1+ year experience/understanding of health insurance, appointment scheduling software and tracking.
- 1+ year call center experience.
- Travel none
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Elevate your career as a Call Center Agent at LOC Credit Union We champion our members' financial aspirations through a philosophy of collaborative success: Let's win together We are a trusted partner in our community dedicated to delivering seamless and rewarding banking experie ...
Farmington1 month ago
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Elevate your career as a Call Center Agent at LOC Credit Union At LOC Credit Union we champion our members' financial aspirations through a philosophy of collaborative success Let's win together We are a trusted partner in our community dedicated to delivering seamless and reward ...
Farmington, MI1 month ago
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Assist Banking Centers and Retail Departments with questions and resolution of issues regarding banking center policies and procedures, balancing, technology troubleshooting and escalation and regulations and compliance. · ...
Farmington3 weeks ago
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Assist Banking Centers and Retail Departments with questions and resolution of issues regarding banking center policies and procedures, balancing, technology troubleshooting and escalation and regulations and compliance. · ...
Farmington, MI3 weeks ago
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We are hiring call center agents to join our growing office-based team in Southfield MI. The call center agent will receive on-the-job training and be placed in a full-time position in either our Customer Service or Accounts Receivable departments based on their prior skills and ...
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We are hiring call center agents to join our growing office-based team in Southfield, MI. · Basic understanding of clerical and administrative procedures. · ...
Bingham Farms, MI1 month ago
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+Job summary · Assist patients with scheduling appointments for office visits. · +QualificationsHigh School Diploma or GED. · 1+ year experience/understanding of health insurance, appointment scheduling software and tracking. · ...
Farmington Hills, MI1 month ago
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This position handles a high call volume of in-bound calls in a fast-paced environment while processing customer requests for their banking inquiries. · Provide remarkable customer service by handling inbound and outbound calls. · Offer problem resolution to support moderate comp ...
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Farmington, MI2 weeks ago
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Assist Banking Centers and Retail Departments with questions and resolution of issues regarding banking center policies and procedures. · ...
Farmington Hills, MI3 weeks ago
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This position contributes to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals and executing operational objectives. · Provide remarkable customer service by handling inbound and outbound calls. · Answer banking inquiries. · ...
Farmington Hills Full time3 weeks ago
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This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, · achieving prescribed customer service levels and executing operational objectives. · Provide remarkable customer service by h ...
Farmington Hills Full time3 weeks ago
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This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals... · ...
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We are seeking energetic and motivated Call Center Agents to join our dynamic team. · ...
Garden City, MI3 weeks ago
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We are looking to add another member to our Call Center Team. There's no Cold Calling in our company, · just reaching out to those who have already submitted a request for information on our services.This is a FULL TIME - REMOTE position. · ...
Livonia, MI23 hours ago
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We're looking for a high-energy Call Center Agent to join our team and be the first point of contact for prospective and existing customers. · ...
Troy3 weeks ago
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+We provide on the job PAID training. Previous call center work is a plus, · + · +We are looking for Bilingual (Spanish/English) Call Center Agents to add to our growing team · ,+ · ,+We answer our customers' calls when they can't · ...
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Join our dynamic team as a Business Development Center Agent where your energy and strategic mindset will drive growth and foster meaningful customer relationships. · ...
Madison Heights, MI1 month ago
Appointment Call Center Agent - Farmington, MI - Mind Australia Limited
Description
Appointment Center Agent
Classification FSLA - Non-Exempt hourly.
Level of experience, longevity, within current company pay structure.
Reports to Appointment Center Manager.
Assist patients with scheduling appointments for office visits.
Essential Functions:
Qualities and Characteristics:
Qualifications:
Work Environment: This job operates in a medical office facility. This role routinely uses office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands: This position requires the ability to sit for long periods of time, answering calls on a multi-line phone system, writing, reading and note taking.
Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday, varying hours between 8:00 a.m. to 4:00 p.m.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees should adhere to all approved policies, procedures and philosophies.
Mind Australia Limited-
Call Center Agent
Only for registered members Farmington
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Call Center Agent
Only for registered members Farmington, MI
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Retail Support Center Agent
Only for registered members Farmington
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Retail Support Center Agent
Only for registered members Farmington, MI
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Call Center Agent
Only for registered members Bingham Farms, MI, US
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Call Center Agent
Only for registered members Bingham Farms, MI
-
Appointment Call Center Agent
Only for registered members Farmington Hills, MI
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Contact Center Agent Tier 2
Only for registered members Farmington
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Retail Support Center Agent
Full time Only for registered members Farmington Hills
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Contact Center Agent Tier 2
Only for registered members Farmington, MI
-
Retail Support Center Agent
Only for registered members Farmington Hills, MI
-
Contact Center Agent Tier 2
Full time Only for registered members Farmington Hills
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Contact Center Agent Tier 2
Full time Only for registered members Farmington Hills
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Contact Center Agent Tier 2
Only for registered members Farmington Hills, MI
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Call Center Agent
Only for registered members Garden City, MI
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Evening Inside Sales Call Center Agent
Only for registered members Livonia, MI
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Call Center Agent
Only for registered members Troy
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Call Center Agent
Only for registered members Rochester
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Call Center Crisis Agent
Only for registered members Detroit, MI
-
Bilingual Call Center Agent
Only for registered members Roseville, MI
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Business Development Center Agent
Only for registered members Madison Heights, MI
