- Provide a superior professional experience to each prospective student and their family, maintaining a positive relationship of trust throughout each stage of the admissions funnel. Will achieve this level of student experience by mastering the effective use of all student communication channels.
- Manage a recruitment caseload of prospective students and guide them through the admissions process, providing them with comprehensive information on program value propositions, program information and requirements, tuition and funding options, deadlines, etc.
- Strive to achieve established performance metrics related to the role.
- Consistently demonstrate interpersonal skills needed to educate, motivate, and guide prospective students through their decision-making process to attend NLC, while seeking to understand their motivations and uncover barriers to their enrollment.
- Promote optional course offerings that align with prospective student career goals.
- Collaborate closely with Admissions team and other departments to streamline processes that ensure a cohesive experience for students from first inquiry to campus handoff. Participate in regular meetings and training sessions to stay updated on institutional policies, program updates, and Admissions best practices.
- Maintain subject matter expert level knowledge of company history, regional campus locations and surrounding areas, program catalog, website, educational models, industry employment opportunities, and all other value propositions.
- Maintain accurate and up-to-date records on all leads, applicants, and enrolled student data and communication in accordance with policy.
- Uphold compliance with local, state, and federal regulatory and accreditation standards and adheres to the Admissions Code of Conduct.
- Associate degree in relevant field or equivalent experience.
- Minimum of three (3) years' experience in admissions-related, recruitment, or customer service role.
- Experience in multi-channel communication including phone, email, text, chat, and social media messaging.
- Knowledge of educational programs and admissions recruitment practices.
- Familiarity with Customer Relationship Management (CRM) software and database management.
- Excellent communication, organizational and time-management skills.
- Ability to work independently and meet deadlines in a fast-paced office environment.
- A positive attitude, great enthusiasm, and a passion for education.
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Admissions Advisor - Meridian, United States - Northwest Lineman College
Description
Why Northwest Lineman College?Northwest Lineman College is an award-winning institution, providing educational services for the Power industry. NLC has been setting an exceptional standard of training for pre-apprentice, apprentice, and journey-level linework since 1993. We are a rapidly growing, visionary, and innovative employer who genuinely cares about the happiness of our people. Our work is fast-paced, fun, and challenging and we hire for drive, determination, and grit. We are passionate about training because we change lives and improve safety and highly value our customers, pushing ourselves to excellence and making work fun.
Generous Employee Benefits Package
Northwest Lineman College is proud to offer a generous total rewards package to all full-time employees This includes benefits such as medical insurance options, Dental, Vision, ST/LT Disability, Voluntary Life and Critical Illness options. In addition to the standard benefit options, employees are eligible for the Employee Assistance, Wellness, and Take Good Care Programs as well as a robust Paid Time Off plan that includes 8 paid holidays, 2 floating holidays and hefty accrual rates. But wait, there's more Additional benefits include 401k savings plan with match options, tuition reimbursement, annual reimbursements of membership dues for Costco & Sam's Club, clothing allowance, and extended employee discounts. Be sure to check out the details of our total rewards package on our company careers page
Overview
The Admissions Advisor will be responsible for administering several aspects of the college recruiting and admissions process. This role is the main point of contact for prospective students and their families and will ultimately be responsible for the movement of those prospective students through each stage of the admissions funnel, while upholding the most exceptional standard of customer service.
*FULL ON-SITE POSITION
*10% TRAVEL REQUIREMENT WITH THIS ROLE.
In this position you will have the opportunity to:
$ $23.57 per hour, DOE
How to Apply?
Visit or click the apply button. All inquiries and submissions will be kept strictly confidential.
