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    Accounts Receivable Specialist - Madison Heights, United States - Healing Haven, PLLC

    Healing Haven, PLLC
    Healing Haven, PLLC Madison Heights, United States

    1 month ago

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    Description
    :

    Healing Haven is looking for a competent and experienced Accounts Receivable Specialist to undertake a variety of tasks to help guarantee the company's revenues.

    This position will require strong customer service skills, knowledge of billing procedures, claims analysis and great attention to detail while learning to operate the company's electronic medical record system.


    Position:
    Full Time; Non-Exempt


    Summary of the Essential Job Functions:
    Check eligibility and benefits verification for services including ABA Therapy, Counseling, Speech Therapy, and Occupational Therapy
    Establish payment plans with clients within required guidelines to ensure timely payment on accounts.
    Keep accurate records and reporting on collection activity
    Maintain the company's electronic medical record system as it relates to client, insurance, and authorization updates
    Maintain client confidentiality under HIPAA guidelines
    Make communication daily with clients to facilitate collectability and resolve insurance issues
    Manage client accounts receivables (invoicing, cash posting, and weekly/monthly reporting)
    Monitor client accounts to identify outstanding debts and overdue payments
    Posts payments (insurance and client payments) to accounts with accuracy
    Process client payments and refunds, and accurately record them in EMR
    Report on collection activity and accounts receivable status
    Report directly to the Revenue Cycle Manager while collaborating to create weekly and monthly reports along with additional tasks that may arise
    Researching and appealing denied claims
    Submit past-due unresponsive patient balances to the collection agency
    Takes client calls regarding billing questions and resolves disputes

    Requirements:

    Minimum Experience needed to Apply:
    High School Diploma required-some college preferred
    1-3 years experience working in an electronic medical record system
    3-5 years of Customer Service Experience, including collections experience

    Minimum Requirements needed to Apply:
    Professional references
    Reliable means of transportation
    Clean criminal history
    Ability to adapt and learn in a growing work environment
    Ability to uphold the stress of assisting clients
    Comfortable dealing with numbers and the processing of financial information
    Confidentiality and trustworthiness
    Excellent communication and interpersonal skills
    Excellent knowledge of MS Office (particularly Excel)
    Great attention to detail
    Specific vision abilities required by this job include close vision requirements due to computer work
    While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, walk and use hands and fingers to operate a computer and telephone keyboard reach
    Willingness to discuss financial obligations with client's families
    Work is performed in an office setting

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