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Accounts Receivable Specialist - Madison Heights, United States - Healing Haven, PLLC
Description
:Healing Haven is looking for a competent and experienced Accounts Receivable Specialist to undertake a variety of tasks to help guarantee the company's revenues.
This position will require strong customer service skills, knowledge of billing procedures, claims analysis and great attention to detail while learning to operate the company's electronic medical record system.
Position:
Full Time; Non-Exempt
Summary of the Essential Job Functions:
Check eligibility and benefits verification for services including ABA Therapy, Counseling, Speech Therapy, and Occupational Therapy
Establish payment plans with clients within required guidelines to ensure timely payment on accounts.
Keep accurate records and reporting on collection activity
Maintain the company's electronic medical record system as it relates to client, insurance, and authorization updates
Maintain client confidentiality under HIPAA guidelines
Make communication daily with clients to facilitate collectability and resolve insurance issues
Manage client accounts receivables (invoicing, cash posting, and weekly/monthly reporting)
Monitor client accounts to identify outstanding debts and overdue payments
Posts payments (insurance and client payments) to accounts with accuracy
Process client payments and refunds, and accurately record them in EMR
Report on collection activity and accounts receivable status
Report directly to the Revenue Cycle Manager while collaborating to create weekly and monthly reports along with additional tasks that may arise
Researching and appealing denied claims
Submit past-due unresponsive patient balances to the collection agency
Takes client calls regarding billing questions and resolves disputes
Requirements:
Minimum Experience needed to Apply:
High School Diploma required-some college preferred
1-3 years experience working in an electronic medical record system
3-5 years of Customer Service Experience, including collections experience
Minimum Requirements needed to Apply:
Professional references
Reliable means of transportation
Clean criminal history
Ability to adapt and learn in a growing work environment
Ability to uphold the stress of assisting clients
Comfortable dealing with numbers and the processing of financial information
Confidentiality and trustworthiness
Excellent communication and interpersonal skills
Excellent knowledge of MS Office (particularly Excel)
Great attention to detail
Specific vision abilities required by this job include close vision requirements due to computer work
While performing the duties of this job, the employee is regularly required to sit, stand, talk, hear, walk and use hands and fingers to operate a computer and telephone keyboard reach
Willingness to discuss financial obligations with client's families
Work is performed in an office setting
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