Hospital Liaison - Houston, United States - The CCS Companies
Description
The Client Liaison, Operations is responsible for coordinating patient information, transferring files, transmitting medical bills and medical records, processing mail, assisting in payment inquiries and acting as the primary communicator between the client hospital and ClaimAssist while maintaining the highest level of efficiency and confidentiality.
This position will work on site in a hospital.ESSENTIAL FUNCTIONS:
- Coordinates patient information from client hospital to ClaimAssist.
- Transfers files to ClaimAssist.
- Transmits medical bills and records to ClaimAssist.
- Processes mail.
- Assists in payment inquiries and acts as the primary communicator between the client hospital and ClaimAssist.
- Pulls all medical records and EOB's, then scans them into our system.
- Gathers and organizes mail, correspondence, and letters.
- Assists staff with other special requests (i.e. obtaining UB's, itemized bills, etc.).
- Absorbs other duties, as requested by manager or client hospital.
- Minimum of one year of technical training or related experience in hospital claim submission.
- Knowledge of hospital billing and claims processing (EOB's IB's UB's etc.).
- Knowledge of accounts receivable industry.
- Knowledge of HIPAA requirements, general claims processing components, basic claim coding and submission practices, and payer processing requirements.
- Ability to work in a fastpace environment.
- Strong customer service skills and experience.
- Basic keyboarding skills.
- Detailoriented.
- Excellent verbal and written communication skills.
- Strong analytical and technical skills.
- PC skills; proficiency in MS Office, Word, Excel (required for routine reporting and communications).
- Ability to research the internet for claim issues and access payer websites.
- Ability to work independently and resolve routine problems with little supervision.
- Minimal travel required.
- Coachable: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
EDUCATION REQUIREMENTS:
- High school diploma or equivalent required (Associates degree preferred).
Pay:
$ $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Work setting:
- Inperson
- Office
Education:
- High school or equivalent (required)
Shift availability:
- Day Shift (required)
Ability to Commute:
- Houston, TX (required)
Ability to Relocate:
- Houston, TX: Relocate before starting work (required)
Work Location:
In person
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