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    Client Support Associate - Dallas, United States - Eberstein Witherite LLP

    Eberstein Witherite LLP
    Eberstein Witherite LLP Dallas, United States

    2 weeks ago

    Default job background
    Description
    Witherite Law Group is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve.

    Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.

    Our attorneys and staff are committed to helping injured clients get the care and service they deserve.

    We take care of the complex legal work so that our clients can focus on recovery and getting their lives back.

    We are determined to help our clients get the settlement they deserve, and we will be by our client's side every step of the way.

    This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can't just take our word for today and join the WLG family.

    Key Responsibilities


    • Weekend work required
    • Process and respond to a high volume of potential client calls, inquiries and requests
    • Scheduling appointments with Potential New Clients and Intake Investigators
    • Timely and accurately transfer new case info/details to our system (FileVine) daily
    • Coordinating all required client documentation and letters pertaining to the case sign up
    • Adhere to all Firm policies and procedures related to Client Engagement Agreement
    • Maintain confidentiality of all client information, protected health care information, and business operations and practices.
    Desired Skills & Experience


    • Excellent organizational skills with outstanding attention to detail
    • Strong knowledge of MS Office, Outlook, Adobe and the ability to quickly learn case management software - FileVine.
    • Professional appearance and behavior
    Job Requirements


    • Must have a minimum of 2 years previous related experience
    Education Requirements


    • High school diploma or GED equivalent
    Working Conditions

    Office environment with normal business hours necessary to satisfactorily perform job functions. Some overtime may be required in order to timely accomplish work demands.


    Disclaimer:


    Please note that this job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job.

    Witherite Law Group is an Equal Opportunity Employer.

    We are committed to a work environment that supports, inspires, and respects all individuals regardless of race, age, gender, color, sexual orientation, gender identity, marital status, disability, national origin, ethnic origin, military service status, or any protected class.

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