per hour Call Center Agent M/F/D Full-time - Sylvester, GA, United States - Nexus Innovations
Description
Are you interested in working for a dialogue marketing agency specializing in telephone fundraising? For over 20 years, this agency has been successfully working exclusively with non-profit organizations in the fields of environmental and nature conservation, human rights, health, and national and international aid organizations.
We are looking for open-minded employees for telephone inquiries.Responsibilities:
- Telephone communication with supporters of nonprofit organizations: You not only inform them about their projects and successfully solicit planned and longterm donations, but also give the respective organization character and personality through your voice.
- You actively contribute to the optimization of telephone calls by bringing in ideas to improve conversation based on conversation guidelines.
- Onboarding and development of new agents.
- Ensuring personnel capacities, both quantitatively and qualitatively (recruitment).
Qualifications:
- Interest in the concerns of nonprofit organizations in humanitarian areas, as well as environmental, nature, and disaster protection.
- Strong communication skills.
- Experience in telephone work inbound or outbound.
- Persuasiveness, empathy, and determination.
- Reliability, honesty, and willingness to learn.
- Ability to work independently and take responsibility.
- Team spirit, solutionoriented thinking, and willingness to compromise.
- Willingness to take on leadership responsibilities, such as personnel development.
- Excellent knowledge of MS Office.
- Willingness to work flexible hours from 9am to 8pm.
Benefits:
- Salary: starting at €2400 gross per month.
- Professional and thorough
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