Customer Service Advisor - Taylor, United States - Ew Grobbel

Ew Grobbel Taylor, United States

3 weeks ago

Description

Customer Service Advisor (Taylor, MI)

6:00 AM – 2:30 PM, Weekdays

$ $28.00

At EW Grobbel, we have been proudly delivering high quality food for 140 years. As one of Crain's "50 Fastest Growing Companies in Detroit," we're ready to be a national powerhouse. We're looking for a highly skilled Customer Service Advisor for our high volume business to business transactions. This position is based in our Taylor distribution center. This position is 100% on-site.

Objectives of this Role

Enter and process orders received from email or EDI

Manage multiple customer portals and EDI portals

Work with warehouses and trucking companies to arrange timely delivery

Communicate, mostly through email, with customers on orders and product related inquiries.

High volume data entry and paperwork management to provide accurate and timely paperwork for each customer purchase order

Schedule inbound and outbound delivery appointments

Professionally communicate on phone with customers and consumers as needed to resolve issues

Other duties as assigned

Skills and Qualifications

3+ years of experience in high volume data entry required

50+ words per minute typing speed required

Exceptional attention to detail required

Experience with Truckload and LTL shipments

EDI and Business to Business transaction experience

Prior experience with customer service

Proficiency in the Office 365 including Excel

Ability to multitask and prioritize

Strong organizational skills

Excellent communication skills

Good attendance and ability to work on-site

At EW Grobbel, here are just some of the benefits you'll enjoy:

Normal work week is Monday – Friday

Salary based on experience

Medical, dental, vision and life insurance benefits

Paid holidays & vacation time

Quarterly bonuses

Matching contribution to 401 (k) plan

About EW Grobbel

EW Grobbel is a family food company that was established in 1883. Headquartered in Detroit's historic Eastern Market, EW Grobbel specializes in whole muscle meat proteins and pickle products. We are best known as "America's Oldest Corned Beef Specialist". We supply our products to thousands of locations around the United States.

The foundation of the organization is centered on growing and developing each employee, both personally and professionally while producing premium quality food products.

As an employee of EW Grobbel, you will be part of a fast paced, high performance team, driven by employee engagement and powered by work precision.

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