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    Room Service Server - El Paso, United States - Hersha Hospitality Management, LP

    Hersha Hospitality Management, LP
    Hersha Hospitality Management, LP El Paso, United States

    1 week ago

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    Description
    Overview

    Job Title: Room Service Server

    Are you looking to join our team as a Room Service Server? Your main responsibilities will include setting up, delivering, and retrieving food and beverage orders to/from guest rooms and hospitality suites while ensuring top-notch guest service and sustainability standards are met. If you excel in this role, you could progress to become a Room Service Supervisor and eventually a Room Service Manager.

    Essential Job Functions:
    • Set up and deliver food and beverage orders.
    • Conduct floor sweeps and retrieve food and beverage trays.
    • Set up and deliver VIP amenities.
    • Service hospitality suites following banquet event orders and established policies.
    • Adhere to liquor serving regulations.
    • Complete assigned shift side work.
    • Address customer needs, issues, and comments promptly.
    • Report all information to the immediate supervisor.
    • Handle cash transactions per company procedures.
    • Practice sustainability guidelines under HHM's EarthView program.
    • Maintain safety standards and follow OSHA guidelines.
    • Fulfill any other duties delegated by management.

    Position Requirements:
    • High school diploma or equivalent.
    • Previous food service experience is a plus.

    Work Environment and Context:
    • Work schedule may include holidays and weekends.
    • Tasks involve standing, walking, pushing, lifting up to 25 pounds, and bending.

    What We Value:
    At our company, we believe in the capabilities of our employees, providing excellent service, maintaining high standards, staying adaptable, and taking ownership of our work.

    About Us:
    This job opportunity is within the Echelon Luxury & Lifestyle division of HHM Hotels.

    HHM Hotels is committed to diversity and is proud to be an equal-opportunity employer. We promote a work environment free of discrimination based on various factors.
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