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    PART-TIME AM/PM Food Server/Bartender- El Paso - Spirehotels

    Spirehotels
    Spirehotels El Paso, United States

    3 weeks ago

    Default job background
    Part time
    Description

    **PART-TIME AM/PM Food Server/Bartender- El Paso**

    + **Job Tracking ID**:

    + **Job Location**: El Paso, TX

    + **Job Level**: Any

    + **Level of Education**: High School/GED

    + **Job Type**: Part-Time/Regular

    + **Date Updated**: March 12, 2021

    + **Years of Experience**: Any

    + **Starting Date**: ASAP

    + **Hotel**: Embassy Suites Hotel by Hilton El Paso, TX

    **Job Description:**

    **Embassy Suites Hotel by Hilton El Paso, TX is searching for an experienced server/** **bartender** **who is outgoing, professional yet friendly and who is dedicated to customer service. As a server/bartender, you will serve our customers while providing courteous, professional, efficient service and ensuring customer satisfaction.**

    **As a part of our mission, we are people-centric and performance-minded. EMBASSY SUITES HOTEL by HILTON El Paso, TX and Spire Hospitality pride ourselves on supporting, encouraging and coaching our fellow Team members to provide outstanding Guest care and satisfactionand we would like you to become part of our Team. With Spire Hospitality, your success is our primary mission.**

    ESSENTIAL DUTIES

    Check Room Service for proper set up

    Do all necessary set-up side work as per side work schedule

    Be knowledgeable of all menu items, their garnish, contents and preparation methods. Be prepared to answer any guest questions about the Room Service menu in a direct, concise way. Know the Use Records

    Use suggestive selling techniques

    Check Micros machines to make sure they are set to the proper menu

    Set up orders and deliver to rooms within the standards

    Complete knowledge of service standards for beer, liquor and wine

    Follow procedures in taking guests order

    Check food before delivery it to guest room to ascertain that appearance, temperature and portions are correct

    Follow proper tray set up for special delivery such as VIP

    Report any problems that may occur with service or a guest complaint to management

    Have complete knowledge of daily hotel events and hours of operation.

    Promptly return check and payment to cashier

    Call back to guest after 5-10 minutes to see if meal is satisfactory

    Maintain good telephone techniques

    Have complete knowledge of micros system. No voids or deletes without managements written approval

    Accurately and efficiently fill out reports, vouchers, forms, etc., to document daily transactions and provide accounting with necessary shift information

    Maintain a clean and appealing facility in compliance with health code and safety standards

    Prepare for the next shift by restocking adequate items in each shelf

    Promptly retrieve soiled dishes from hallways and guest rooms as needed

    Declare tips according to IRS standards

    Be familiar with hotel facilities and their location and hours of operation or where direct guest to find this information. Know directions to get to hotel

    Provide positive, professional guest contact. Answer guests questions and solve guests problems and complaints promptly. Make guest feel welcomed

    Assure that sufficient supplies of necessary service are available to maintain adequate stock (coffee cups, lids, napkins, sugar, silverware, etc.)

    Ensure that proper communications take place between Cook, Cashier and management

    Clean and break trays in dish area, taking care not to break or chip dishware

    Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.

    The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster () and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ()

    **Experience and Skills:**

    **Licenses or certificates:**

    Ability to obtain any government required license or certificate including alcohol servers' certification/Food handlers certification. CPR Certification and/or First Aid Training is a plus.

    Must be flexible enough to work any shifts including evenings, weekends and holidays

    **EDUCATION AND/OR EXPERIENCE**

    Previous experience preferred in hospitality business

    **LANGUAGE SKILLS**

    Able to communicate accurately and effectively in verbal and written form with guests and employees so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.

    **MATHEMATICAL SKILLS**

    Basic mathematics skill required

    Use arithmetic accurately to calculate checks and collect payment

    **REASONING ABILITY**

    Memorize the menu, specials of the day and special promotions

    Accurate short term memory

    **Benefits**

    As a part-time associate benefits include: Dental and Vision Insurance available after 60 days of employment. Associates are eligible for travel discounts.

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