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    Windows Automation Engineer SME - Raleigh, United States - Bay State Cruise Company

    Bay State Cruise Company
    Bay State Cruise Company Raleigh, United States

    2 weeks ago

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    Description
    We have an exciting opportunity for a

    Windows Automation Engineer SME

    to join our team. We are seeking a Subject Matter Expert - Windows Automation Engineer to join our team of qualified, diverse individuals.

    This position will support the team and provide automation development support in the form of developing automation capabilities to ensure functionality and usability is aligned with the organization's priorities, enabling delivery teams to do their work effectively.

    The engineer should have a deep familiarity with Windows Server automation and typical applications support associated with these platforms. This role will be responsible for design, implementation and maintenance of central IT infrastructure and applications.


    Key Responsibilities:

    • Provide SME level infrastructure management and automation support.
    • Maintain smooth operation of multi-user computer systems, including coordination with system engineers, project managers, end users, and customer and IT management.
    • Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
    • Test new releases of products to ensure compatibility and minimize user impact.
    • Develop, maintain, document, and automate technical processes and procedures as needed.
    • Adhere to strict Information Systems security guidelines in all cases.
    • Documents current environments, SOPS, future directions, technical designs, change tickets, and other items for internal operations as well as external auditors.
    • Will be the escalation point for other team members and knowledgeable of all team technologies.
    • Responds to engagements from the tier 2 operations teams to provide production fixes and root cause analysis. Available on a pager rotation for 24x7 support
    • Contributes to team projects, leads demos and presentations, helps new engineers learn established norms.
    • Achieves product commitments (and influences others to do the same) by using informal leadership & highly developed communication skills and contributes to or led technology communities.
    • Uses automation, system tools, and open-source solutions, in daily work

    Required Experience/Skills:

    • A minimum 10 years of experience.
    • SME-level accountability for a specific technology and backup/secondary responsibility for another technology.
    • Experience supporting Microsoft Windows Server technologies.
    • Strong PowerShell or Ansible scripting experience, especially with the goal of automation
    • Experience working under a Change Management umbrella, with strong policies and approval chain.
    • Able to demonstrate a strong engineering mindset throughout the project lifecycle.
    • Able to take responsibility and will pro-actively look to identify and improve existing processes and practices within the environment.
    • Excellent Communication skills, strong interpersonal skills; Ability to communicate well to other members of the team.
    • Must be able to multi-task and respond effectively under pressure.
    • Continues professional education and create opportunities for core product teams to learn engineering best practices.

    Other Requirements:

    • Candidates must either be US Citizens or Permanent Residents
    • Candidates must have resided in the United States for the past 5 years
    • Candidates must not have traveled outside of the United States for a combined total of 6 months or greater in the past 5 years
    • This position requires successful completion of a background check, drug screen, and a credit check.
    • Candidates must be local to the job location listed below

    Desired Experience/Skills:

    • Significant experience with AWX / Ansible Tower
    • Experience with different languages to include Python, Perl, Ruby, PowerShell or equivalent.
    • Experience with containers to include Kubernetes and/or Docker.
    • Solid Understanding of modern operating systems and network technologies sufficient to automate associated processes - Windows / SLES / RHEL
    • Integration of Git, in continuous deployment
    • Strong experience with DevOps automation tools like Docker, Ansible.

    Education:
    Bachelor's degree in a related field - Additional experience may be substituted for degree.


    Benefits:


    Full-time employees are eligible for benefits including time-off benefits, such as vacation time and holiday pay, and insurance and other plan benefits.


    Location:
    Raleigh, NC.

    Resources may be allowed remote hybrid work but must be willing to report to the Raleigh facility minimum 2-3 days per week.


    About Us:
    Bay State Computers, Inc. is a professional services firm and a leading provider of Information Technology (IT) services and products to the U.S. Federal Government and Industry.

    Bay State brings together experienced IT professionals and the latest state-of-the-art technology tools, practices, and products to support projects and task order requirements for our customers.

    For more information about Bay State visit our website and connect with us on LinkedIn.

    Bay State Computers, Inc. is an Equal Opportunity/Affirmative Action Employer.

    All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, or any other characteristic protected by applicable law.

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