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    Product Operations Analyst - Jacksonville, United States - ITEL Laboratories

    ITEL Laboratories
    ITEL Laboratories Jacksonville, United States

    4 weeks ago

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    Description
    Job Details

    Job Location
    Jacksonville, FL

    Remote Type
    Fully Remote

    Position Type
    Full Time

    Description

    JOB SUMMARY

    The Product Operations Analyst will play a crucial role in supporting the end-to-end product development and release processes. The Product Operations Analyst will provide the second level of support for customers and field representatives. The Product Operations Analyst will collaborate with cross-functional teams to ensure seamless coordination, efficient workflows, and successful product launches.

    KEY RESPONSIBILITIES

    Project Coordination:
    • Work closely with product managers, engineers, and other stakeholders to coordinate and track product development projects.
    • Ensure timely completion of tasks and deliverables by managing project timelines and milestones.
    Process Optimization:
    • Identify opportunities for process improvements and implement streamlined workflows to enhance product development efficiency.
    • Collaborate with cross-functional teams to optimize and document product development processes.
    Data Analysis and Reporting:
    • Collect and analyze data related to product performance, user feedback, and project timelines.
    • Generate reports and insights to inform decision-making and improve product operations.
    Communication and Documentation:
    • Facilitate clear communication among cross-functional teams regarding project updates, timelines, and dependencies.
    • Create and maintain documentation related to product specifications, processes, and project plans.
    Quality Assurance:
    • Conduct quality assurance checks to ensure that products meet established standards and specifications.
    • Collaborate with testing teams to identify and address issues during the development process.
    ROLE QUALIFICATIONS

    EDUCATION & EXPERIENCE

    REQUIRED
    • Bachelor's degree in business, operations management, or a related field.
    • Strong organizational and multitasking skills, with a keen attention to detail.
    • Excellent communication and interpersonal skills.
    • Proficient in project management tools and software.
    • Analytical mindset with the ability to solve problems and make data-driven decisions.
    PREFERRED
    • Prior experince in operations, project coordination, or a similar role.
    KEY COMPETENCIES
    • Results-Oriented: ability to plan, schedule and organize professional schedule to achieve strategic goals within or ahead of established time frames
    • Adaptability to Change: ability to be flexible and supportive, react swiftly to and able to positively and proactively assimilate change in rapid growth environment
    • Interpersonal Communication: ability to choose a communication behavior that is both appropriate and effective for a given situation; the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others
    • Team Orientation and Collaboration: ability to successfully build and maintain collaborative relationships to work effectively together as a team through shared responsibility, respect, and empathy to complete a shared goal for a common good
    • Accountability: ability to act with a clear sense of ownership; takes personal responsibility for decisions, actions, deliverables, and failures; establishes clear responsibilities and processes for monitoring work and measuring results; embraces experimentation, creativity, and positive change
    • Cultural Competence: ability to understand and respect values, attitudes, beliefs, and mores of the member that differ across cultures, and to consider and respond appropriately to these differences in planning, implementing, and evaluating health programs and interventions.
    WORKING CONDITIONS/EQUIPMENT USE
    • Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions.
    • Must be able to lift up to fifteen (15) pounds
    Frequent use of office machines to include telephone, computer, and printer
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