Jobs
>
Jacksonville

    Operations Support Lead Analyst - Jacksonville, United States - 00002 Citibank, N.A.

    00002 Citibank, N.A.
    00002 Citibank, N.A. Jacksonville, United States

    2 weeks ago

    Default job background
    Full time
    Description

    The Ops Sup Lead Analyst is a senior level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Lead Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

    Responsibilities:

  • Serve as technical authority for an area within the business providing advice and counsel related to the technology or operations of the business as well as provide operational assistance
  • Perform analysis to define problems, develop innovative solutions, streamline operational processes and expand Operations capabilities for new products and services
  • Communicate regularly with all Operations teams and departments
  • Maintain knowledge of Citi's operational procedures, best practices in business strategy and process/quality improvements in order to provide customized business solution recommendations to internal clients
  • Analyze existing operational processes and apply creativity to complex situations, as needed
  • Perform User Acceptance Testing and platform rollouts
  • Lead projects across multiple Operations areas, serving as an analytical and/or procedural expert and coach lower level team members on operational processes
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    • Qualifications:

  • 6-10 years of experience
  • Experience in developing risk management programs, identifying all significant processes, risks, and assessing key controls and monitoring associated with these significant processes
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication skills

    • Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

    • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Job Family Group:

    Operations - Core

    Job Family:

    Operations Support

    Time Type:

    Full time

    Primary Location:

    Florence Kentucky United States

    Primary Location Full Time Salary Range:

    $96, - $144,

    In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit Available offerings may vary by jurisdiction, job level, and date of hire.

    Anticipated Posting Close Date:

    Jun 14, 2024

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

  • Citigroup Inc

    FPandamp;A Lead Analyst

    20 hours ago

    Citigroup Inc Jacksonville, United States

    Create financial reports and meet with finance team to clearly summarize financial trends and provide insight to senior management. Advise on directional strategy and provide guidance on significant business/product decisions. Execute analysis of ann Lead, Analyst, Financial Plan ...

  • Progress Residential

    Workday HRIS Lead Analyst

    2 weeks ago

    Progress Residential Jacksonville, United States Not Specified

    Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. · Progress Residential is the largest providers of high-quality, single-family rental homes in the United States. W ...

  • Citigroup Inc

    Business Lead Analyst

    1 week ago

    Citigroup Inc Jacksonville, United States

    Enterprise Excellence (EE) is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The ...

  • Citibank

    Business Lead Analyst

    1 week ago

    Citibank Jacksonville, United States

    Enterprise Excellence (EE) is a group within the Operations and Technology (O&T) organization that designs solutions to enhance transparency, empowers Operations and Functions to improve processes and evolves the organization through continuous improvement and simplification. The ...

  • Hispanic Technology Executive Council

    Ops Support Lead Analyst

    1 day ago

    Hispanic Technology Executive Council Jacksonville, United States

    The Ops Sup Lead Analyst is a senior level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with ...

  • Commander, Navy Installations

    lead management and program analyst

    3 weeks ago

    Commander, Navy Installations Jacksonville, United States

    Commander, Navy Installations · LEAD MANAGEMENT AND PROGRAM ANALYST · Naval Air Station Jacksonville , · Florida · Apply Now · Summary You will serve as a LEAD MANAGEMENT & PROGRAM ANALYST in the Requirements and Models Division of COMNAVREG SE JAX. Responsibilities You will ...

  • Citigroup

    Business Lead Analyst, VP

    1 week ago

    Citigroup Jacksonville, United States

    The Business Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires ...

  • Progress Residential, L.P.

    Workday HRIS Lead Analyst

    1 week ago

    Progress Residential, L.P. Jacksonville, United States

    Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. · Progress Residential is the largest providers of high-quality, single-family rental homes in the United States. W ...

  • Citigroup Inc

    Data Analytics Lead Analyst

    2 weeks ago

    Citigroup Inc Jacksonville, United States

    The Data Analytics Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Req ...

  • Citigroup

    Business and Financial Lead Analyst, VP

    1 week ago

    Citigroup Jacksonville, United States

    The Business and Financial Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the busin ...

  • Citi

    VP, Database Marketing Lead Analyst

    3 weeks ago

    Citi Jacksonville, United States

    The Digital Marketing Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. ...

  • Citigroup Inc

    VP, Database Marketing Lead Analyst

    1 week ago

    Citigroup Inc Jacksonville, United States

    The Digital Marketing Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. ...

  • Hispanic Technology Executive Council

    VP, Financial Solutions Lead Analyst

    2 weeks ago

    Hispanic Technology Executive Council Jacksonville, United States

    Whether youre at the start of your career or looking to discover your next adventure, your story begins here. At Citi, youll have the opportunity to expand your skills and make a difference at one of the worlds most global banks. Were fully committed to supporting your growth and ...

  • Citigroup Inc.

    VP - Customer Remediation Lead Analyst

    1 week ago

    Citigroup Inc. Jacksonville, United States

    The Data/Information Mgt Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Re ...

  • Citigroup Inc

    VP, Financial Solutions Lead Analyst

    2 weeks ago

    Citigroup Inc Jacksonville, United States

    Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth ...

  • Techie Associates

    Lead Quality Analysts

    3 weeks ago

    Techie Associates Jacksonville, United States

    Lead Quality Analysts (Jacksonville, FL) Lead in analysis, design and development of testing procedures for software system using Quality Center ALM 11.5, MTM, Rally, HP AGM 2.5; Prepare workflow chart and diagrams to specify in detail testing operations using Guidewire Suite (PC ...

  • Citigroup Inc

    VP, Financial Solutions Lead Analyst

    2 weeks ago

    Citigroup Inc Jacksonville, United States

    Whether youre at the start of your career or looking to discover your next adventure, your story begins here. At **Citi** , youll have the opportunity to expand your skills and make a difference at one of the worlds most global banks. Were fully committed to supporting your growt ...

  • Hispanic Technology Executive Council

    Vice President- Finance Solutions Lead Analyst

    2 weeks ago

    Hispanic Technology Executive Council Jacksonville, United States

    The Fin Solutions Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requ ...

  • Citigroup Inc

    Vice President- Finance Solutions Lead Analyst

    1 week ago

    Citigroup Inc Jacksonville, United States

    The Fin Solutions Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requ ...

  • Hispanic Technology Executive Council

    HR Technology Workday Core HCM Lead Analyst

    5 days ago

    Hispanic Technology Executive Council Jacksonville, United States

    Job Description · The Workday Configuration Team is responsible to for building a Workday experience which makes "HR Stuff" simple for Citi. · This position requires strong Workday HCM functional configuration knowledge with focus in Talent & Performance functional areas. The c ...