Bartender - Chicago, United States - The Langham Chicago
Description
Perks:
Medical, Dental, Vision, 401K
PRIMARY OBJECTIVE OF POSITION:
To provide friendly, courteous and professional service to guests in the hotel Bar, while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
RESPONSIBILITIES AND JOB DUTIES:
- Ensure proper setup for the bar in assigned sections with attention to details.
- Maintain the cleanliness of the bar during service.
- Inspect linen, silver, china, glassware and other bar items for cleanliness and appearance.
- Properly mix alcoholic beverages according to recipes and prudent portion control. Open/pour wine at the bar per Langham Chicago Forbes Standards.
- Issue receipts, accept payments, verify charges, record charges in order to balance bank.
- Knowledge of the hotel facilities and local city attractions to respond to guest inquiries
- Assist in cleaning, polishing and stocking glassware throughout the service.
- Serve food, coffee, water and other beverages to customers as required by guests.
- Resolve complaints in regards to guest experience in positive and professional manner.
- Cooperate closely with other members of the outlet team including servers, porters and kitchen associates.
- Communicate with Restaurant Management on a daily basis.
- Clean bar/restaurant area during and after meal periods.
- Positive team player with the ability to get larger tasks completed.
- Acquire a working knowledge of the hotel, in house facilities and local information to respond to customer inquiries about the area.
- Follow health and safety procedures.
- Work well in a team atmosphere and independently.
- Selfmotivated and friendly, able to work with a diverse team of people.
- Attend monthly department meetings.
- Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
- Perform other duties and responsibilities as requested e.g., special guest requests.
- Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
- Other duties as assigned such as assisting security with disorderly guests.
- Report to duty as scheduled by direct supervisor according to operating hours.
- Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.
- Be fully versed in all Forbes service standards.
- Other duties as assigned by direct supervisor.
SPECIAL SKILLS REQUIRED:
- Must have basic knowledge of food and beverages preparation.
- Must have extensive mixology knowledge and skills.
- Basic knowledge of POS systems, i.e. Micros.
- Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
- Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
- Ability to read, speak and understand the English language in order to communicate with guests and other staff members.
- Ability to remember, recite and promote the variety of menu items.
- Ability to work stand and work in confined spaces for long periods of time.
- Ability to operate beverage equipment: coffeemaker, iced tea machine, etc.
EXPERIENCE REQUIRED:
Prior experience as a Bartender in an upscale or luxury operation.
Previous experience with Forbes standards preferred.
LICENSES OR CERTIFICATES:
Ability to obtain any government required license or certificate. CPR Certification and/or First Aid Training preferred.
**_ EOE, Including Disability/Veterans_
More jobs from The Langham Chicago
-
Langham Service
Chicago, United States - 1 month ago
-
Housekeeping Attendant
Chicago, United States - 2 weeks ago
-
Housekeeping Attendant
Chicago, United States - 1 day ago
-
Banquet Sous Chef
Chicago, United States - 3 weeks ago
-
Guest Service Agent
Chicago, United States - 2 weeks ago
-
Bartender
Chicago, United States - 3 weeks ago