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Service technician
5 days ago
Apex Innovations New Haven, United StatesSince 1985, Element Logic has been synonymous with optimal warehouse performance. We have decades of experience in designing and installing customized solutions that significantly streamline our customers' workflows. Whether the warehouse space is large or small, our robotics sol ...
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Acura Service Technician
3 weeks ago
Executive Acura North Haven, United States**Acura by Executive is seeking an experienced Technicians.** · **Up to a $ Sign on Bonuses based on your experience level.** · **Longevity Bonuses paid out every year just in time for Christmas.** · **Aggressive pay plans** · **Looking to grow? We promote from within** · **Looki ...
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Diesel Service Technician
2 weeks ago
The Pete Store North Haven, United StatesOverview: · The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn't much of a secret at all: We prioritize hiring, training, and supporting great people above everything ...
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Service technician/ mechanic
5 days ago
Cascade Industries Haven, United StatesHaven 'Service Technician/ Mechanic (m/f/d) for Industrial Services - Hydraulics · Do you have a passion for machines? Then you are in the right place at HANSA-FLEX. Our mission is to get machines running with the latest hydraulic technology. Whether it's hoses, pipes, pumps, or ...
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Hospital Service Technician
4 days ago
Stericycle Inc New Haven, United States**$20.19/hr, Daylight Shift, NO WEEKENDS and Great Benefits**: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Si ...
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Jaguar Land Rover Service Technician
2 weeks ago
Jaguar Land Rover North Haven North Haven, United States**Jaguar Land Rover North Haven is seeking** · **Experienced Technicians** · **Up to a **$5000.00** Sign on Bonuses based on your experience level** · **Longevity Bonuses paid out every year just in time for Christmas** · **Aggressive pay plans** · **Looking to grow? We promote f ...
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Plumbing Service Technician
2 weeks ago
Mr. Rooter Plumbing of South Central Connecticut North Branford, United States**Mr. Rooter Plumbing of South Central Connecticut, a 24/7 Emergency Plumbing Company, seeks a Full Time Plumbing/Sewer/Drain Technician.** · Are you looking for an opportunity for good money, and good benefits? We are Connecticut's oldest and largest drain cleaning company, and ...
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Service Technician
1 week ago
Suburban Propane Milford, United StatesOverview**:Up to $2,500 Signing Bonus** · When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, custo ...
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Service Technician
3 weeks ago
Nexus Innovations Shelton, United StatesWe are currently seeking a qualified candidate for our renowned client in Fellbach. Your benefits include: · - Working for a traditional company that is continuously growing · - A secure job with many orders from both government and private sectors · - A high allowance for ass ...
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Service Technician
3 weeks ago
Main Enterprises, INC. Stratford, United States**Service Technician** · **Hourly Rate: C**ommensurate with skills and experience** · **Employment: Full Time - **Location headquarters: Stratford, CT** · **Hours: 7:00 am - 3:30 pm (site specific hours may apply)** · **Overtime: Available** · **Summary**: · Licensed Journeymen w ...
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Service Technician Apprentice
1 week ago
Air Compressor Engineering Company, Inc. Milford, United StatesOur ideal applicant has work experience in a related trade with knowledge in AC/DC circuits, wiring diagrams/schematics, motors/control. Starters, or programmable logics controllers and the use of the tools. · Service Technician Apprentice Duties and Responsibilities: · - Observe ...
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Service Technician, Field
2 weeks ago
Milton CAT Milford, United StatesOverview: · Milton CAT is seeking an experienced Power Systems Field Service Technician to perform marine, industrial engine, and power generation repairs and maintenance. Depending on the location and assignment, the technician will be responsible for some or all of the function ...
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IT Service Technician
3 weeks ago
RED Global New Haven, United StatesAs a member of the IT Client Services Team, provide technical computer assistance which includes problem recognition, research, isolation, resolution, and follow-up. Requires experience and understanding of computing systems and networking applications. Involves the use of Help D ...
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Service Technician
3 weeks ago
Casey Energy Ridgefield, United States** PLEASE DO NOT CALL OUR OFFICE DIRECTLY ** · **Casey Energy** is a family-owned company that has proudly served Ridgefield's residents and businesses for over 75 years. Our reputation is founded on our commitment to go above and beyond to ensure customer satisfaction, deliverin ...
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Service Technician
2 weeks ago
A-1 Toyota New Haven, United StatesJob Description · Job DescriptionLooking for an opportunity to work for one of Connecticut's best auto dealers? A-1 Toyota of New Haven has openings right now for Service Technicians in our fast-growing shop. We are a company that promotes from within this is a great opportunity ...
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Service Technician
1 day ago
Mercedes Benz of North Haven North Haven, United StatesJob Description · Job DescriptionJob Summary: · Mercedes Benz of North Haven is seeking a highly skilled and motivated Service Technician to join our used car team. As a used car service technician, you will be responsible for diagnosing and repairing vehicles in accordance with ...
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service technician
2 weeks ago
A-1 Auto Service New Haven, United StatesJob Description · Job DescriptionDescription:Looking for an opportunity to work for one of Connecticut's best auto dealers? A-1 Toyota of New Haven has openings right now for Service Technicians in our fast-growing shop. We are a company that promotes from within this is a great ...
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Velocity Ventures Quinnipiac University, CT, United States FreelanceQuinnipiac University, CT is a prestigious institution and a part of the Carnival Corporation family. We are proud to serve as the marine service unit for AIDA Cruises and Costa Crociere, providing the highest standards of safety, health, environmental responsibility, and complia ...
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Service Technician
2 weeks ago
Branhaven Chrysler Jeep Dodge New Haven, United StatesJob Description · Job DescriptionJob is located in Branford, CT · We are seeking a Service Technician to join our team You will maintain and repair industrial production and processing machinery. · Responsibilities: · Repair, install, and adjust industrial machinery and pipeline ...
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Service Technician
1 week ago
Monroe Tractor New Haven, United StatesJob Description · Job DescriptionMonroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Ma ...
IT Service Technician - New Haven, United States - Red Global
Description
As a member of the IT Client Services Team, provide technical computer assistance which includes problem recognition, research, isolation, resolution, and follow-up. Requires experience and understanding of computing systems and networking applications. Involves the use of Help Desk incident tracking system and system monitoring tools. Monitor and respond quickly and effectively to requests received through the Help Desk channels (walk-up, telephone based and email). Monitor service desk for tickets assigned to the IT queue and process per documented procedures. Provide tier 1 assistance to end-users related to computer and or networking problems, and services and procedures. Troubleshoot user problems with computer hardware, software, and networking. Analyze and resolve user problems, prepare documentation, and informational materials for non-technical users. Research and analyze software and network problems and recommend solutions or resolve independently. Ability to solve technical problems and only escalate problems of a complex nature. Work as part of an integrated IT team and with other personnel within a multi-vendor multi-platform environment. Share knowledge with IT team. Assist in IT training programs for the user community. Responds to emergency calls and routine calls. Analyzes problems to determine if a technician site visit is required. Create work order and follow ups on technician visit to ensure resolution.
1. Provides telephone based and email computer support at the IT Help Desk. Provides assistance to end-users related to computer and or networking problems, and services and procedures.
2. Troubleshoots computing related problems. Identifies and analyzes all software, hardware, and network-related issues, recommend solutions and assist user with resolution. Escalates problems of a complex nature as needed.
3. Provides functional support for financial and administrative applications, including both a detailed understanding of how the applications function and of how to use them consistent with the companys financial and administrative policies and procedures. Exercises judgment to escalate functional issues of a complex nature as needed.
4. Responds to emergency calls and routine calls. Analyzes problems to determine if a technician site visit is required. Creates work order and follow-ups on technician visit to ensure resolution. Documents all reported problems.
Required Skill/Ability 1: Solid foundation and hands on experience with Windows and Apple hardware; Mac OS X, Windows 10 and 11; iPad, iPhone, and Android enabled devices, troubleshooting of miscellaneous hardware problems, standard application packages (Microsoft Office productivity tools and standard electronic mail packages).
Required Skill/Ability 2: Excellent interpersonal skills and superior customer service orientation. Proven ability and drive to provide excellent customer service. Customer service experience in a Help Desk environment/capacity. Exceptional oral and written communication skills, well organized, and detail oriented.
Required Skill/Ability 3: Ability to be a team player and work collegially with peers and colleagues. Ability to communicate effectively and tactfully, ability to organize and prioritize own work, and the ability to work effectively with others in a team setting.
