Hospital Administrative Assistant - Oakland, United States - VCA Animal Hospitals

VCA Animal Hospitals

Verified Company

Oakland, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

As an Administrative Assistant, your job entails several important aspects of our hospital from payroll to accounts payable to client services.

As an administrative assistant, your primary responsibility will be to assist the hospital manager with various tasks, including following up on payroll and payroll issues along with accounts receivables and to assist with the Client Service Representatives with checking-in, answering phones, making appointments, and or filling prescriptions if needed.

Primary Responsibilities:

Payroll, review missed punches, vacation pay, sick pay etc.
Weekly audit of QMR and Order Inspection Report for invoicing errors
Supervise flow of appointments, assuring OPC's are assigned to each appointment and maintain efficiency
Handle client complaints, respond to online reviews
Holds the role of Safety Coordinator and maintains standards and protocols implemented at the corporate level. Leads monthly safety meetings, including topics and minutes

Secondary Responsibilities:

Tracks staff eligibility for new scrubs and name tags. Tracks CE and license reimbursement for RVT's, DVM's.
Organizes internal events such as potlucks, holiday party

Job Requirements:

Education: High School Graduate or GED

Work Experience: 1-2 years of animal care experience is preferred. Computer, customer service, call center experience.

Must comply with all company policies listed in the employee handbook
Adhere to the Controlled Substance Policy and maintain accurate records
Conduct themselves professionally at all times
Communicate with clients and coworkers respectfully
Holds themselves to the highest performance standard and lead by example
Detail oriented and works efficiently under pressure while meeting all applicable deadlines
Must be able to work independently and productively with mínimal supervision
Able to work a flexible schedule to include holidays and weekends

Skills:

Strong interpersonal skills and ability to communicate effectively with veterinary staff and clients; basic knowledge of veterinary medicine; excellent decision-making skills, multi-task oriented; must be able to work in a demanding, hectic environment.

Benefits:
We offer competitive compensation—$20-$25/hour depending on experience—along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

Benefits:
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)