- Submits and tracks all service tickets submitted internally and externally for Operational Technology (OT) systems.
- Monitors/logs SOC Request/CNOC actions and response.
- Assists in OT investigations of significant incidents and reporting.
- Submits and tracks all service tickets submitted on behalf of customer internally and to external organizations.
- Provides timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs.
- Escalates OT cyber incidents that require further in-depth analysis.
- Categorizes and prioritizes OT cyber events and other SOC service requests.
- Documents and tracks incidents in accordance with the reporting procedure and archive historical OT SOC data.
- Provides situational awareness on OT cybersecurity-related issues impacting enterprise policies and procedures.
- Provides monitoring and analysis of OT SIEM events to identify potential security risks and vulnerabilities.
- Triages events and investigates to identify OT security incidents.
- Logs security incidents in the IT/OT ticketing system.
- Manages OT security incidents throughout their lifecycle to closure.
- Coordinates with other technical teams to investigate, document, and resolve issues.
- Makes recommendations for ongoing tuning and updates to the SIEM system.
- Receives input from threat intelligence sources and analyzes events to identify threats and risks.
- Supports ad-hoc data and investigation requests.
- Conducts security and vulnerability scans as directed using established processes.
- Associate's Degree or Bachelor's Degree in related field, or equivalent experience; minimum of 3 related certifications may be used in place of unrelated academic field
- Minimum of 7-10 years of work related experience
- Current DoD 8140 IAT Level II certification
- One of the following current certifications:
- Tenable.SC Specialist
- Tenable.OT Specialist
- Dragos Platform Certified User (DPCU)
- Dragos ICS-OT Cybersecurity Training
- Ability to obtain/maintain a secret security clearance; US citizenship required
- ICS/OT Penetration Testing experience
- Ability to clearly present and communicate technical approaches and findings
- Advanced degree preferred
- Strong knowledge base preferred in the areas of:
- Real-time security situational awareness
- Operational network systems
- Security monitoring
- Active secret clearance
- Experience with DoD
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Local Defender - Concord, United States - Mount Indie
Description
General Summary:Performs system monitoring and analysis support for the detection of cyber incidents and provides recommendations on how to correct findings. Position requires on-site support.
Principal Duties and Responsibilities (*Essential Functions):
