Customer Advisor/ Customer Support - Littleville, AL, United States - Blue Horizon Enterprises

Blue Horizon Enterprises
Blue Horizon Enterprises
Verified Company
Littleville, AL, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

What to expect:


  • Together with your team, you will be the first point of contact for our customers in Littleville, AL
  • Professionally handle inquiries from customers of our partner insurance companies
  • Processing inbound calls from our customers (no sales, no legal advice)
  • Referring inquiries to the appropriate lawyers for individual and expert handling
  • Acquiring new customers and maintaining relationships with existing ones
  • Identifying customer needs and providing all relevant information about the process
  • Careful documentation and maintenance of customer database in our case management program
  • Providing serviceoriented advice and support to customers with their individual inquiries

What you bring:

Your profile

  • Excellent written and verbal communication skills in fluent German
  • Previous experience in customer service or commercial training
  • Reliability, customeroriented thinking, and strong customer focus
hours per week possible

Optional

  • Legal background is an advantage
  • Good knowledge of Google Suite
Soft skills

  • Pleasant voice and friendly demeanor
  • Aboveaverage communication skills
  • Professional handling of people
  • High resilience to stress and frustration
  • Organizational skills and structured work approach
  • Quick adaptation to new topics
  • Strong customer orientation
  • Service mentality

What we promise:

- €2,400 - €2,600 gross per month based on 40 hours

  • Hybrid working model (home office possible after training)
  • Interesting topics: You will learn a lot of practical legal knowledge
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