Retention Case Manger - Alvin, United States - Gulf Coast Center

Gulf Coast Center

Verified Company

Alvin, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Are you seeking a career where you can make a difference? Gulf Coast Center (GCC) recruits people who are committed to compassionate, person-centered service.

Join our team today_

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INCREASED PAY as of 12/1/23:

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Monday-Friday:

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12 Paid Holidays each year (in addition to time off accrual)
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Great Benefits:

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5% Salary increase upon 90 days in role
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Starting rate of pay based on experience doing a similar role.

GULF COAST CENTER - JOB DESCRIPTION

Job Title:

Case Manager-PSH

Location:

Serves Brazoria and Galveston Counties. Primarily in the field

FLSA Status:

Non-Exempt

Working Status:

Full Time with Benefits

Required Experience:

- +2 years experience in shelters or with homeless programs designed for adults with serious mental illness and/or mental illness and substance use disorders; knowledge of community based mental health programs. Must be able to explain this.

Preferred Experience:

Experience working with individuals with intensive needs such as elderly or history of homelessness; experience working as a case manager with similar/same population or HUD program. Field based experience.

Summary:

Permanent Supportive Housing Program provides case management to persons who are chronically homeless, as defined by HUD, with a verified disability in Brazoria & Galveston counties.

PSH is designed to assist eligible individuals with daily living needs such as transportation and life skill development.

The case manager's primary responsibility is to support clients in increasing their financial stability, improving their wellness, maintaining housing stability once obtained, and increase self-sufficiency.

The PSH Case Manager will work as part of a team to provide services.

Gulf Coast Center operates under a trauma-informed approach based on the six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment & Choice, and Cultural, Historical & Gender issues.

**The Case Manager

PSH will be responsible for the following essential Job Duties**:
Conduct assessments and interviews to determine eligibility for the program prior to program entry.
Complete intakes and in depth assessment at program entry.
Developing and updating service plans, case notes and other documents related to a participants file and in accordance with grant requirements and within Center policy for documentation expectations and timeliness.
Coordinate care and supports for clients and advocate for client's needs.
Providing ongoing life skills development including problem solving and skill development to aid in the participants' process of improving independence and quality of life.
Provide specialized and targeted interventions when clients are at risk of eviction.
Connecting participants to medical, mental health, and other supportive services.
Providing outreach in order to engage participants who do not follow through with appointments and case management.
Establishing a broad base of knowledge of community services and communicating appropriate referrals to clients. Engaging with community partners to provide services onsite and offsite.
Conduct visits in the client's unit to ensure compliance with lease and program rules. Enlist the support of property management as appropriate for wellness checks.
Conducts these home and community based visits on a regular basis and maintain regular communication with program participants.
Keep and maintain accurate and up to date client files. This includes data in HMIS and client's physical file.
Demonstrates a competent, professional, and clientcentered approach to services and role model these skills for clients in program services.
Working knowledge of PSH program goals, structure, and responsibilities and work to obtain clarification from program leadership when needed.
Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
Treat all individuals with the utmost courtesy, decency and respect.
Provide responsive, and efficient services.
Interact with staff, consumers, local entities and advocacy groups to provide a service that meets local needs.
Provide highest level of Customer Service for both internal and external customers.
Required to report personnel leave; flex time and emergency leave to assigned supervisor.
Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
Consistent adherence to the Center's Dress Code.
Consistent adherence to Center safety guidelines and expectations.
May be required to travel within Brazoria and Galveston Counties.
Out of region travel may be required to attend trainings.
Must maintai