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    Night Auditor - Savannah, United States - Hotel Bardo Savannah

    Hotel Bardo Savannah
    Hotel Bardo Savannah Savannah, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Compensation Type:

    Hourly Highgate Hotels:
    LEFT LANE Hospitality

    in partnership with Highgate Hotels is excited to introduce the Hotel Bardo.


    LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes.

    Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service.

    We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home.

    How we want our guests to feel when staying with Us is the same as...

    how we want our team to feel every day.

    Highgate, is a


    hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition.

    Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.


    Location:
    Hotel Bardo Savannah

    More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

    Hotel Bardo Savannah | Your Ultimate Stay Experience )

    Overview:
    Our team at

    Hotel Bardo Savannah

    is looking for an attentive, friendly and service-oriented

    Night Auditor

    to join our Front Office team.

    The

    Night Auditor

    has a passion for providing anticipatory, personalized service and thrives working independently during night hours. The ideal candidate is enthusiastic about making great impressions and delivering an exceptional guest experience at all times.

    Responsibilities:
    Provide welcoming and exceptional service upon guest arrival
    Assist guests with overnight check-in and check-out according to resort procedure
    Address guests' complaints, concerns, or requests in a friendly, timely manner
    Act as an information agent for guests and assist with any additional available guest services
    Effectively communicate Front Office or guest needs to management or other departments
    Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort

    Qualifications:
    Hard-working team player with a positive attitude and strong attention to detail
    Passionate about hospitality and providing elevated service
    Excels at verbal and written communication
    Excellent presentation and grooming standards
    Able to interact positively and professionally with all guests and team members
    Able to work independently with minimal supervision
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