Concierge - Reston, United States - Kensington Senior Living, LLC

Kensington Senior Living, LLC
Kensington Senior Living, LLC
Verified Company
Reston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Why The Kensington Reston? Because Our Promise is to love and care for your family as we do our own and this extends to our team members too


Become part of a community that's driven by its unique core values: a Love for Seniors, Respect for Each Other, Passion for Excellence, and a Spirit to Serve.

Partner with us to find your path, grow your purpose, and expect the unexpected:
deeper connections, better opportunities, and a stronger sense of belonging.


Benefits:


  • A community where you're treated like family
  • Competitive salary
  • Health, Dental & Vision Insurance
  • Overtime
  • Complimentary meals and uniforms
  • Career growth and paid training opportunities
  • Employee Assistance Program
  • Employee Referral Bonus
**Schedule: Monday - Friday [ Full Time - Shift: 3pm - 11pm]


Salary:
Starting $19.00/hr +

Summary:

The Concierge is responsible for the overall safe keeping of the community Summary


The Concierge is responsible for greeting all visitors, managing daily communications on various fronts, and assisting the Business Office Manager with administrative functions.

during the hours of 3pm - 11pm


Duties and Responsibilities:


  • Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contact the appropriate party, and make the visitor comfortable while they wait.
  • Answers and directs all incoming phone calls to the appropriate person and/or take and distributes messages promptly and accurately.
  • Manages incoming and outbound mail. Accepts and logs packages, notifies recipients of package receipt, assists residents and team members with outbound packages/ express mail, assists with mail/ shipping tracking if needed, and assists residents with copies and fax transmissions.
  • Accepts and communicates transportation requests and follow up to ensure that they are fulfilled.
  • Gains thorough knowledge of emergency procedures and alarm systems and acts as the point of contact throughout emergency situations until relieved of this duty.
  • Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.
  • Maintains contact information for residents, team members, local attractions, and emergency organizations in an organized manner. Maintains resident "out of town" list.
  • Maintains accurate key logs as required for housekeeping, maintenance, and vehicles.
  • Attends training courses and participates in other professional development activities as required.

Knowledge and Skill:

  • Must have excellent verbal skills and communication abilities.
  • Ability to work effectively within a team-based environment.
  • Strong time management and organizational skills.
  • Must have excellent computer skills, including; Word, Excel, Outlook, Power Point, and Property Management Systems.
  • Ability to efficiently operate all functions of the property telephone system
  • Thorough understanding of various alarm systems used in the community.

Qualifications:

  • Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude.
  • Must be able to read and write English, and follow verbal and written instructions.
  • Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook.
  • Ability to work flexible hours including weekends and evenings.
  • Be in good health, and physically and mentally capable of performing assigned tasks.
  • Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment
  • Must be cleared in a criminal background check administered in the state of Virginia.
  • Clear, pleasant telephone voice.
  • High school diploma required. College education strongly preferred.
  • Ability to handle stressful situations while maintaining a calm, efficient demeanor.

Mental and Physical Requirements:

  • Requires ability to stand and walk short and long distances for extended periods of time.
  • Must be able to lift and/or carry objects in excess of 25 pounds.
  • Requires reaching above, below, and at shoulder length.
  • Ability to remain calm and positive in stressful situations.
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