- Being a role model, sharing expertise and continually inspiring the front office team.
- Warmly greet and welcome our guests upon arrival while providing a memorable guest experience in each and every engagement.
- Supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.
- Offer assistance to the individual needs and requests of all guests.
- Assist and guide the front office staff through their daily duties and responsibilities through continual training and coaching.
- Complete job description available upon request.
- Two years prior experience in customer service in a high-paced, detail-oriented position, preferably luxury hotel environment.
- The individual aspiring to be in this profession should be able to deal with internal and external customers with high levels of patience, diplomacy, and tact.
- Able to do fast calculations and have basic knowledge of math to perform complex calculations fast.
- Excellent organization and management skills, effective communication skills, ability to function well in pressure situations.
- High School Diploma or GED required. Bachelor's degree in Hospitality or related field preferred.
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Front Office Supervisor - Saint Michaels, United States - Inn at Perry Cabin
Description
Job Description
Job DescriptionJoin the INN crew of hospitality professionals as a Front Desk Supervisor Position pays $19 per hour.
The Inn at Perry Cabin is seeking a passionate, enthusiastic, and dedicated Front Desk Supervisor who has a profound interest in hospitality, a strong desire to build industry knowledge, and a drive to meet the highest standards in our profession.
If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this is the perfect opportunity for you Our exceptional group of talented, creative and thoughtful crew members each bring a unique perspective and consistent determination to the guest experience. In addition to leading our talented team of Front Desk hospitality professionals, the Front Desk Supervisor's main responsibilities include:
Preferred qualifications:
About the Inn at Perry Cabin
A historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities.
For more information about the Inn at Perry Cabin, please visit our website at
