- Perform all tasks related to the daytoday operations of several large implementations of Slack Identity systems including managing users, creating and maintaining access requests, handling bulk data uploads, maintenance of systems, users and groups
- Perform all tasks related to the daytoday operations of Slack Identity systems
- Manage a fastpaced queue of support requests, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
- Maintain and demonstrate 100% compliance with all written policies and Sarbanes-Oxley user and change management controls
- Assist in the configuration and maintenance of sandbox environments to facilitate success development and QA testing of new on demand features and functionality
- Required Skills:
- 1-2 years experience in Identity systems or IT Support with proven ability to support customers with diverse requirements
- Demonstrated technical aptitude for, and experience supporting, client
- server and/or web
- based applications and SaaS/PaaS solutions
- Excellent project management skills with ability to juggle multiple projects/tasks across various user groups
- Understanding of business processes and ability to translate business requirements into application functionality
- Must be a go
- getter who thrives on working in fast
- paced environment
- Strong team player with service
- oriented attitude and customer focus
- Excellent written and verbal communication
- BA/BS Degree or equivalent work experience
- Demonstrated understanding of Identity systems and services including Okta, Duo, WebAuthN, SailPoint, and Azure
- Experience in Identity or a related industry
- Familiarity with Change and Release Management processes
- Experience supporting or developing Python, Go or low code workflows
- Experience with enterprise integration tools and APIs
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Security Engineer I - San Francisco, United States - Insight Global
Description
We are looking for an Security Systems Engineer to add to our growing teamResponsibilities:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience
Desired Skills:
X
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.