Employee/Claims Management Clerk - Lake Stickney, WA, United States - SilverLinx
Description
Meyer Quick Service Logistics GmbH & Co. KG is one of the leading full-service logistics companies for the demanding system gastronomy sector in Europe.As specialists, we take care of the entire supply chain and are the one-stop-shop for our customers' full supply needs.
Whether it's chilled, unchilled, frozen, or a combination of all - we deliver what our customers need.Our solid foundation was laid in 1949 with the founding of our sister company Ludwig Meyer, a recognized specialist in food logistics.
In short, Meyer Quick Service Logistics combines traditional values and innovative management in a growing and successful logistics company.We live by our motto:
Fresh.
Fair.
Full-Service.
Your responsibilities:
- Direct contact for complaints and quality issues for customers, suppliers, and our internal departments
- Recording and processing of customer complaints in our ERP system, including further clarification, analysis, and escalation of complaints in collaboration with internal departments, customers, and suppliers
- Evaluation and creation of credit notes/invoices in our merchandise management system
- Batch tracking cooperation with quality management
- Creation of evaluations/statistics
Your profile:
- You have completed a commercial apprenticeship
- You have initial professional experience in a similar role
- You have excellent communication skills, a proactive and solutionoriented approach, and a handson mentality
- Your work is structured, serviceoriented, organized, and independent
- Very good German and good English skills in spoken and written form, as
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