Billing service subscription payments Partial home office - Dundas, IL, United States - Infinity Systems
Description
Whether it's music, cars, clothing, or even razors - subscription services are booming in Dundas, IL. They provide users with the flexibility they desire. With a simple registration process, the perfect product, and flexible payment options, these services are utilized in various ways.To ensure smooth operations, our customers rely on our team - and now, we are looking for you to join us as a Billing Service Employee (m/f/d).
Your workday will revolve around the following tasks and topics:- Renewal / cancellation / pause of subscriptions
- Selection of payment methods and invoicing
- Payment allocation and arrangement of installment payments
- Complaint management
To excel in this role, you should bring the following qualities:
- Understanding of individual customer needs
- Proficiency in numbers, data, and facts
- Ability to make decisions within the company's guidelines
- Professional behavior
- Knowledge of rules and regulations
- Willingness to tackle challenges and find positive solutions our client never leaves anyone in the dark
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