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    Customer Advocate Agent - Dallas, United States - Southern Glazer's Wine & Spirits

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    Description
    Southern Glazer's Wine & Spirits
    • JobID: 26470 [Customer Service Representative] As a Customer Advocate Agent at Southern Glazer's Wine & Spirits, you'll: Support customers in resolving issues related to self service experience; Navigate customers through the process of submitting an order through the self service portal; Handle calls from customer service queue; Answer inquiries regarding customers' accounts; Identify outdated, obsolete and duplicate documents from customer files...
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