Spa Concierge - West Lafayette, United States - White Lodging - The Union Club Hotel at Purdue University
1 week ago
Description
Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live.
We know that the hospitality business, like life, is how you make people feel. That's where you come in.You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
What You'll Do
- Help to maximize the revenue of the spa through effective scheduling, yield management, and driving retail sales.
- Deliver a friendly and helpful first impression with spa guests and ensure all identified guest satisfaction touch points are achieved.
- Make reservations for spa services and ensure all information is accurate and communicated timely to all involved.
- Other reasonable duties as assigned.
- A positive attitude and customer service skills.
- Excellent verbal and written communication skills.
- Outstanding people skills and a warm, friendly manner.
- Ability to maintain client confidentiality.
- DailyPay option
- Day 1 Medical, Dental and Vision insurance (fulltime associates)
- Paid Parental Leave (fulltime associates)
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement (fulltime associates)
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
Location Code: 5513
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