Clinic Coordinator - Norwell, United States - Coastline Counseling and Wellness LLC

Description

Job Summary:

About Us

Coastline Counseling and Wellness, LLC is a group private practice with locations in Westfield, MA, Hingham, MA and Norwell, MA.

Our experienced licensed therapists offer in-person counseling and telehealth counseling to clients in MA.

We are a private pay practice that provides exceptional individual, group and family counseling services, specializing in work with teens and adults to address a range of mental health concerns, including anxiety, depression, trauma and separation and divorce.

Our Vision

• We help thousands of people learn to live a life with ease_

Our Core Values

• Authenticity, Integrity, Honesty, and Collaboration_

To succeed in this role.

You will excel in this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic.

You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset.

You have a passion for helping others as you will be communicating with our clients.


Qualifications

• 23 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
• Psychology and Social Worker undergraduate students and graduates are welcome

Responsibilities

• Supporting Clinical Social Workers with client bookings, payments, administrating intake & consent forms, etc.
• Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
• Maintenance of office area, office supplies, and clinical files
• Claims confirmations from Insurance companies with use of our supported software program
• Dynamic, selfmotivated individual with the ability to work independently, proactively and well under pressure
• Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
• Confidence to share ideas and constructive criticism to help us grow
• Juggling multiple projects and todo's simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
• Tech savvy (we are mostly paperless and everything is online)
• An appetite for innovation and simplicity who is highly process oriented
• Working autonomously comes easy to you but you also love collaborating with a talented team
• Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
• Knowledge of Jane and Theranest scheduling software is an asset

Application Process:

In addition to submitting a resume and cover letter:
We thank all applicants for their interests: Only those under consideration will be contacted.

Join our team as a Clinic Coordinator and contribute to providing high-quality care to our clients while supporting the smooth operation of our clinic.

Job Type:
Part-time


Pay:
$ $25.00 per hour


Work setting:

• Hybrid work

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Norwell, MA required)

Work Location:
Hybrid remote in Norwell, MA 02061