Lending Operations Manager - Tempe, United States - Wells Fargo

Wells Fargo

Verified Company

Tempe, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About this role:

In this role, you will:

Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, preclosing or closing tasks, loan monitoring, loan servicing, or underwriting activities.
Engage stakeholders and internal partners associated with the Lending Operations functional area.
Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area.
Participate in the formulation and implementation of new and revised systems, policies, and guidelines.
Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.
Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met.
Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management.
Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers.
Manage allocation of people and financial resources for Lending Operations
Mentor and guide talent development of direct reports and assist in hiring talent.

Required Qualifications:

4+ years of experience in Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
2+ years of Leadership experience.

Desired qualifications:

Knowledge and understanding of consumer loan processing and credit in mortgage lending.
Exposure to the Wells Fargo's CORE origination system
Strong relationship management skills
Ability to negotiate, influence, and collaborate to build successful relationships.
Ability to assess issues, make quick decisions, implement solutions, and influence change.
Strong risk management leadership skills
Change leadership experience.
Knowledge and understanding of mortgage compliance.

Job Expectations:

This position is not eligible for Visa sponsorship.
Required location(s) listed below. Relocation assistance is not available for this position.
Ability to travel up to 20% of the time.
This position offers a hybrid work schedule.
Willingness to work onsite at stated location on the job opening.

Posting Locations:

8505 IBM Drive, Charlotte NC 2826 1150 W Washington St. Tempe, AZ 85281

Posting End Date:

21 May 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.